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Will B.
Customer Reviews for Joe Bates Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were there for 45 minutes trying to figure out how to pickup the truck because it was not yet staged. Aside from the checkin process, everything else was fine.
Christopher M.Our reserved location, Enfield NH, was awful and unprepared for our transaction. We needed to travel an hour further to find an available truck. Customer service was overwhelmed and unable to assist us with technical issues. Very frustrating.
Charles M.