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JOVAN T
Customer Reviews for Johns Deli And Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was a lock box key drop off. A vehicle check was needed when one was not done when vehicle was picked up.
latoya wNothing you’re good
nicholas fI dropped off the truck by 3pm as my limit time said but the guy took his time to check the truck and by the time he make the receipt it was 3:12pm and they charged me for an extra day. UNBELIEVABLE and i left the truck with the gas almost full.
Katherine RSuper nice and friendly
KARENLYNNE RMake sure when a customer calls to request a service of a full truck, make sure that it’s there. I was inconvenienced with a small truck and had to make 3 trips
Maynrd AVery good customer service. People at front desk very friendly. And they have very good food also
Georgesajoy Pwhen returning my vehicle, I was not given a receipt I was told to leave and they would email me my information. I did not get the balance on my that was gonna be owed to me.
Angela WWe ordered an appliance hand truck, but received the standard one, which made for more energy exertion during the move. Plus a 3 dollar loss.
Antonio JWhen I dropped the truck at this location, I went inside and the man took the keys and said that u donot have to do anything else. I asked him to check the truck and he said that I am all set and I left. Then he charged me $27 the next day stating that the truck was not clean. I have complained to U-Haul customer service and I want u haul to take action. Thank
SALMAN Athe drop off location lies and stated i brought the truck the next day so i could get charged extra. i took a picture of when the truck was parked. highly upset with uhaul. Also, you guys cancelled my pick up location a few times
JESSENIA MEverything truly was perfect. A great experience!
Deborah Bcharged for gas and I put gas in it to were it was when I got it.Never again will I use uhaul.
Farah HSuper nice staff ! We talked about the door and light
asante fCustomer service: respectfully communicate with customers. Decrease wait time. Read returned gas accurately.
Jaiana Severything were good
Oliver PThis was not the location I wanted to return the truck, but the only one available at the time. I was so tired at the end of my very long day that I didn't even pay attention to the place. It was not well marked and I did drive past it and had to turn around on a narrow street to go back. But the man who took the keys was fine...no hassles.
Lori HHave a location with people who are more proficient in their job and can communicate with respect
Ciara DNeed to maintain the equipment because the tire was bald which left us stranded for 6 hrs there was no tire left on the rim
Ackerman RNot much interaction here just drop trailer off and left the period This location was convenient Location West convenient
Patrick OGoes above and beyond for their customers
Dachelle W