Make sure the location has the extra equipment that is ordered on the website, or contact the customer if they are not able to provide what is needed. Had to go to another location to fulfill the requirement on the morning of the move. Also if you would start the U-Haul rental with a full gas tank the customer would be able to return the truck with a full tank instead of guessing how many gallons to put back into the truck. “A little over half a tank” is not a very accurate estimate to try to return the truck with the same gas that it started with.
HOLLIE M
Customer Reviews for Johnsons Hauled It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome, simple rental!
James CMore personal face to face and less reliance on apps and texts would have been less stressful trying to check it back in.
JILL RTheir website says they are open until 3:00 on Saturday but no one was there when we went to drop off. No signage. Had no idea where to park the truck.
JEAN SThe owner and her team were helpful. The vehicle was clean, and the communication was clear. I will recommend this place any day of the week
TOYI BPersonnel at this location were amazing. I had to call to help figure out where to drop the uhaul off at. The team member stayed on the phone with me until I had completed the transaction. Amazing customer service.
James B