Very helpful and receptive staff. Again, very pleased with my experience!
MARTY S
Customer Reviews for Johnston County Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told I had to pay an extra 100 dollars for using a cash app card. Although my experience with everything else was great, I never received my 100 dollar deposit back. I even waited just in case it was pending. I feel ripped off.
Kimberly CThe best I’ve ever had the privilege of working with
Jeremy PAwesome truck pulled my boat with out any problems. When I move again I will be using U-Haul
MICHEAL CUhaul would benefit from customer service training! While the staff at Uhaul locations seem to know what they are doing, the customer service reps when calling the 800 number are horrible. I was charged $253 to rent a Uhaul for approximately 6 hours! I was told by Uhaul rep, Miriam that I would not be charged for the second day since the Uhaul was returned the same day. When I didn't receive the refund, I sent an email and was advised by Uhaul rep, Tami Tyler that I would not receive a refund. Do better Uhaul!
Angela KThese people are very nice and easy to work with.
Bob HThe owners/staff were very helpful, kind and prepared. 100% pleased and grateful for their service.
Michael BGreat customer service. They are very friendly.
Gregory TWe were very happy with our experience.
Barbara EVery friendly!
Heather TSuch a positive experience EVERY TIME! I would drive out of my way to Rent from this location.
Carl NAllow trailer to be returned to any U-haul store. I had to drive 40 minutes to get the trailer & 40 minutes to return the trailer.
Kent WThe owner was awsome.
Crystal KAs above
Diana EThe Uhaul drop off location in Tishamingo Oklahoma was a pleasure to drop off! The gentleman who helped us couldn't have been nicer!
melissa hI enjoyed my experience at this location. Everyone was nice and polite.
Richard AThese people where very professional, knowledgeable, and polite.
bobby hWas told I needed an adapter because I had no lights to the trailer. Come to Find out the trailer had no running lights
rose mThese people made the process quick and easy. Super friendly and informative. Everything you want in renting a moving truck.
Toni BVery nice people to work with.
Troy GReserved a trailer that than wasn’t available was offered one twice the distance away that I found one at myself. Contracted for a one way with drop off at antlers ok. Found out uhaul location was not open on Tuesday, called another close by no answer and no return call. Ended up up dropping off trailer at uhaul 48 miles away, total of 96 mile drive to drop off the trailer.
ANDREW YI was treated with respect. All my needs were met in a courteous msnner. I would definitely use them again and I would recommend them to my friends .
linda pVery clean and organized. Staff was super helpful and knowledgeable.
Daniel IGreat place had no problems, got charged a 20 fee after vehicle was excepted at return location with no call or text I assume its for cleaning, guess they want it detailed because all that was dirty was the floor board driver side next time I'll take pictures to rebuttal.
Michael FWe were returning the van after a long week of driving and moving. Caren was welcoming, professional, and efficient. It was a great first experience in our new neighborhood.
Omri SAt the drop off location, I called the next morning after dropping the truck off late at night to verify they received the keys and they said they had it checked in. Called me 2 days later saying I didn’t turn the truck in. Really did not like having to worry about being charged 2 extra days because they didn’t follow up on their end correctly. Hoping it would be a better experience next time, not sure why there were so many hiccups this go around. If there was another truck rental place in town probably wouldn’t use this location.
Nathan KReally easy to work with to return.
STEPHANIE JWas told tank was 3/4 full upon rental and to return as such. Did not look upon rental but less than 1.5 miles from leaving place of rental tank was less than half full. Did not dispute due to not checking prior to leaving, but verify gas gauge.
Thomas HMy husband said they were very nice! Left a garage opener in truck and the immediately called! Would recommend!
darla nPlace has no lights anywhere if you drop truck off at night.
Rhonda MPlease explain whi had to pay $178 for 60 miles and 5 hours rental of your truck
AUDRA CI was charged for renting a utility dolly that was not available and after letting Uhaul know that I never received the dolly on my invoice I was charged for it regardless.
Raye Bthird time I've rented here and had to wait for someone to come in to office to complete rental even though I had reserved for an early pickup
Louise NWe picked the truck up after hours. We had significant difficulty getting u-haul.com to recognize our location. We have iPhones and this has been a recurring problem. You need to make your site iPhone friendly, or let iPhone users know to use the Firefox browser app.
Carol CSuper friendly. And easy to deal with
Bobby DFriendly and helpful
Randy BThe people at Johnston County Feed are great. No need for improvement there.
Anna SNothing to improve. Carl and his wife were great. I would recommend this location to everybody
steve dSecond time I used the online return but had trouble resetting my password again. It timed out before I could type in the info. Finally made it work. Might be nice to let it go for a longer time in case of slow internet
Michael Bsweet country folk
TIMOTHY BWarn them the car dolly damaged my wifes car the front end of it because it is a low car. It should have been on a trailer not a dolly
CHARLES MLocation was closed. I Left vehicle at the location one hour before it was due back and I was charged a fee for it being late!
Tammy HNo issues
Vernon D