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Prince A
Customer Reviews for Jones And McGee
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was an hour away from the original pick up point. UHaul's new pick up process is a joke. Even then, you'll have to wait for the Uhaul rep to get the keys. They don't give them much notice either. Do better!!
DONALD SThe vehicle was dusty and had dirty/sand all over the floor. The tire pressure light was on for the back tire. The sliding door on the passenger side would not open at all. The location has zero parking. Therefore, when a personal vehicle was parked on the grass it left nowhere for me to safely park the U-Haul truck for drop off. An attendee from the other lot named Uncle Duke had to come and assist with parking the vehicle without blocking his business. The location is not safe and the vehicles are not maintained.
Dymond HLocation site was not what I expected.
Wanda WWrongfully charged me a higher amount than what I was told. I was told $1.19 per mile then was charged $1.49 per mile it’s a hold on my card I want my money back
Kingsley ANothing
Kennedy AOvercharged for mileage. After speaking with representative and going BACK to the location to dispute the excessive mileage read a lot of costumers complaining of the EXACT issue. UHaul is a rip off scam and I’ll never use again and will make sure to leave that review to forewarn any potential costumer
Tiffany ONeed better signage for the office
earnest kLady was very helpful when dropping it off even though a lot was off.
Kareem hEverything was polite and gracious.
Yvonne DThey very helpful and friendly. Thank you!
Cynthia D