Customer Reviews for JT Outfitters

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JT Outfitters

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wayne L.
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Mark B.
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Dale R.
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Peter N.
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This experience was the worst. We have rented Uhaul trucks from Eagle Storage in the past moving our college students into apartments and had no problem. First of all I asked about renting a 10 ft truck and was told they rarely have 10 foot but plenty of 15 ft. so I rented a 15 ft. I was to receive a call from a representative the day before rental date. I never received a called. I called Uhaul to confirm. I was originally confirmed to pick up at 504 Mountain View Rd King NC. but received an emailed telling me the pick up location had been changed to JT Outfitters. (15 miles further) The email not only changed my pick up location but had me renting a 20 ft truck. When driving to JT outfitters we pass by Eagle Storage on Mountain View Rd. There we actually 2 10 ft trucks, 3 15ft trucks and 3 20 ft trucks parked there. The mobile pick up was supposed to take 10 minutes but 50 min later we finally have the keys and truck because in Stokes Co WiFi is VERY spotty. The truck was dirty and with COVID 19 I would have thought it would have been extra clean. When we returned the truck all but one of the trucks we'd seen the day before was in the exact spot it had been parked. We pass by Eagle storage daily and a 10 ft truck sat in the same spot for over 2 weeks. It was very frustrating driving a 20ft and parking it when we were just moving from a one bedroom apt. I am a very dissatisfied customer.

Richard H.
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Nothing john is a super guy

Pricilla B.
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Customer did not leave a comment.

max P.
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I dropped the trailer and he was helping another customer, but was fast and efficient and I was on my way quick

tom H.
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All great experience

Marty M.
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Very friendly and helpful !!

Barbara J.
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Excellent service

James T.
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Great drop-off location. Helped me unhook and asked about the my towing experience.

GABBY H.
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The staff member met us outside once we pulled up. He was very nice and it was a super easy process dropping our U-Haul off.

Todd R.
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Robert E.
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Extremely Accommodating

Jana K.
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Patricia C.
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Rented a trailer online to be picked up in Madison, NC at the last minute they called and told me to pick it up in Walnut Cove, NC...20 miles away.

BENJAMIN L.
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Stripes and all the employees at JT Outfitters were very nice and helpful

denise N.
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shea S.
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Michael B.
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John W.
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Still waiting on U-HAUL to refund my deposit. 9 days later

Robert M.
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was a good experience

JAMES B.
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Customer did not leave a comment.

Robert M.
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was a great rental experience

MICHAEL H.
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no customer service, no variety and rate too high

Donald H.
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Great service!!

MARK S.
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Naomi G.
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Scott W.
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na

richard V.
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Keith T.
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Mark S.
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Harold F.
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tim F.
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They provided great service!

Milissa S.
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Nothing! The whole lot are super friendly and accommodating.

tina T.
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claudia charles C.
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It served our purpose great; The place who rented it was so helpful and kind.

delores B.
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Brenda D.
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Marvin M.
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Michael T.
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Carmen G.
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Stephen G.
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Had to wait an hour for someone to check us out. Facility not well maintained. Uhaul not well represented

DANIEL H.
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n/a

CHARLES C.
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I couldn't have asked for better service. Extremely good location.

Connie B.
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Be nice to give a discount to people with no traffic violations and seniors

FREDERICK C.
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Nothing every thing was great but lower mileage some would help

Joe T.
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Kenneth W.
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WAYNE S.
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John at j t outfitters went out of his way to make sure everything went ok

JOHN Z.
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DONALD H.
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CHARLES C.
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The staff was very friendly, the only issue I had was we had requested a bigger uhaul truck because we knew a smaller one would not be large enough and we wanted to make one trip but somehow after telling him we wanted the big truck he gave us the small one and I ended up spending more money for mileage.

JOHN T.
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Great Service, Always friendly and they have the equipment I need.

Daniel O.
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The first vehicle had no power steering fluid, so it was undrivable, the second vehicles battery was dead. Do finnaly the third try I had a vehicle that could be used.

ZACHARY M.
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Austin H.
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Was my first time renting and certainly won't be my last, I had a fantastic experience! Thanks!

KATHERINE H.
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BENNY P.
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DONNA C.
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I don't know how you can improve upon the best. Mr Turpin calmed my nerves and guided me through a very difficult time. Hats off to you John!

Todd S.
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Nothing great service, great people and easy access location.

MARK S.
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Customer did not leave a comment.

SUSAN J.
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Nothing that I can think of. Everything went smoothly and didn't take a lot of time at all. It a was simple transaction.

Ron C.
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Nothing! JT Outfitters were VERY professional and accommodating! I would highly recommend them to my friends and family!

charles W.
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William P.
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ROGER T.
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My experience was excellent. John was courteous and efficient with my rental.

CHRIS B.
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Daniel D.
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BARRY W.
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Kimberly P.
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DEBBIE P.
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James B.
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Super guys to do business with. Highly recommend this location for any of your Uhaul rental needs.

MARY K.
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WALT B.
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Very helpful when I called about renting for a move. Suggested a one way move versus renting by the day to save gas and mileage money. Very cordial and helpful.

VICKEY P.
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You told me I could not pick up my truck at Mcbride automotive because they were closed. They were open!!! I had to pay an extra $108 for movers to go to j t outfitters to pick up truck. J t outfitters was excellent but u haul sucks!!!!

Eugene K.
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None

Aileen H.
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Steve S.
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george S.
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WAYNE S.
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great truck good fuel mileage

Mark T.
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Transaction very easy. Great experience!

Lindsay E.
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SHARON M.
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JAMES M.
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Thank You, John. Great customer service.

MITZI C.
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BENJAMIN L.
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Richard C.
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GARRY L H.
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just wished they had sunday/night drop off. we could not drop off the truck because their gate was locked. I do understand they do it for security reasons, but would have been helpful.. all was excellent otherwise.. thanks so much

BENJAMIN L.
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John and all the folks at JT Outfitters always do a great job. We will recommend to all of our friends.

JAMES M.
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GLEN N.
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NICHOLAS K.
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Alfredo C.
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alice M.
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It is just a place to drop off a vehicle. On site equipment looked old.

KIMBERLY T.
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The employees at this location are always very friendly and helpful.

CHRISTOPHER L.
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GORDON H.
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CHRISTOPHER L.
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Erin F.
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No reviews have been submitted for this location.

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