Thus place was aweful! It was dirty and smelled horrible. We where scheduled to pick up at 10:00am and we waited 2 hours!!!! They kept saying it was the uhaul programs fault then they tried to charge me more then the contract. I left crying and so frustrated. Then we returned the truck to a different place where we had to wait another hour because they didn't even have truck in the system and wanted us to pay even more money for mileage that we didn't use cause the garage we picked it up from never reset it from the last use. Good costumer service would offer me a refundJody C.
Customer Reviews for JTS Towing & Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Never go to this location.Madison H.
Customer did not leave a comment.Gary S.
The owner / employee of the business were very friendly, helpful and patient in processing 'the paperwork', and they showed me the proper way to hook the trailer up.Robert C.
Have someone in the office at the proper time. I had to wait for someone to come open the building.MARIE B.
Customer did not leave a comment.Justin C.
The location was close by but is really tucked away and tight, as it's located in an alley. I guess they can't do much about it. .John P.
Customer did not leave a comment.frank H.
Very busy tow yard. Facilities a little old but the gentleman that came out and completed the return was really nice and helpful.Sandra M.
Customer did not leave a comment.Scott M.
The locations and pick up location were fine, however the U-Haul app was not great.Eva S.
Customer did not leave a comment.Zachary H.
Customer did not leave a comment.Hollianne M.