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Isaac H
Customer Reviews for Just 7
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lo único es que la aplicación es muy lenta
Jerry CThis place was a much better experience than where I picked up. They had a drop box for the U-Haul keys so that we could drop it off after they closed which I learned over the phone with them and they were very friendly and quick to answer any questions I had.
Taryn CThe staff was super nice!
GABRIELA GThey were helpful and polite. Gave very clear instructions.
Donna VQuick easy and convenient! 5 stars!
Moises RIt was a great experience. Thanks!
Danielle RVery old vehicle Breaks don’t work properly Makes loud noise when I cross 40 mph Disappointed with the vehicle
Deekshith NI picked up shortly after it was returned by another customer. The exterior was very dirty and interior was not terrible but not clean, the back had a coif small items in it. I needed the truck for my schedule so I worked with it. I understood the timing.
marilyn gThe owner I believe of the location helped me. It was very clean and organized inside and he was very helpful. Parking lot was tight but one of the technicians helped pull the truck out for me. Highly recommend!
Eugenia AVery knowledgeable was helpful I getting me into a truck within a few hours to get everything moved in timely manner despite only doing reservations alittle earlier thank you for your diligence in making the process easier
William RI had no problems checking out or checking in. Everything went smoothly. The truck was in good condition as far as no damage to the body, and it was clean. It was an older truck with 171,000 miles, and there was a little play in the steering. My overall experience was very good.
Michael Mhad to wait about 10 minutes b4 someone helped me....
Guillermo HThis was the worst experience I've ever had a UHAUL. I booked my reservation online. Easy. But when I got there it all went down hill. I did a mobile check in and all I had to do was collect the keys. I went in the shop and was informed that the person handling UHAUL wasn't there and I couldn't get the truck and needed to go somewhere else. I then informed them that I had already checked out the vehicle and he wouldn't let me have the keys. Waiting on other customers, telling me this is not his business. Even after calling Go UHaul, he still had problems giving me the keys. This took almost 1 1/2 after I mobile checked out the vehicle. He insisted on copying my license and knowing where I was going. I felt very discriminated against. Worst experience ever. Mechanical problems with the vehicle, I called them twice because truck keep dying. They put me on a terminal hold and never came back to the line. I've never had someone to tell me to go somewhere else.
Kandyrce WEverything went smoothly. Very easy and quick process!
Chris AThe vehicle was extremely dirty and unsanitary in the cab and also in the cargo area. Worst uhaul experience because of the uncleanliness.
Pawan PThey charged for gas indicating that the gas was not full and I took pictures and it showed the gas was not where they said it was. I asked them to adjust the charges and they didn’t respond
tiana jI cannot think of anything different
Rebecca SCourteous, respectful and persoable.
Rebecca SI was double charged for no reason ... Poor customer service
Shawn AThe lady that help me on the phone was excellent. I wish I remembered her name
Antonio PI had to go to two locations to pick up the van and equipment. I was charge a cleaning fee for dirt already in the van. I moved boxes from a storage unit to my apartment. So no way the dirt was mine
kevin bEasy to rent, easily accessible location
Anandan M