Customer did not leave a comment.Laurie T.
Customer Reviews for JW Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Alter the location. Parking was almost impossible it was so tight and lighting invited a mugging. Add to that I followed your instructions and set the emergency brake which promptly seized up and did not allow me to move the vehicle to take the necessary pictures at the end of the rental. Also one of the tires was low. I don't feel I should have to keep putting air in tires throughout my rental day. Also because the emergency brake wouldn't come off I had to exit the vehicle through a tiny opening leading to a rotator cuff (shoulder) injury.Ted H.
It was my first time renting Uhaul. For 16 kilometres drive, I refill 5 bucks oil and they told me it was not enough and charged me extra 16 bucks. Now I had to pay 21 bucks for fuel for driving 16 kilos. Ha ha ha lol. Overall It was worst experience. He manipulated the milage while note down. The owner seems drunk all the time. I won't suggest anyone. ThanksSujit Kumar D.