Customer Reviews for Jz Motors LLC
(U-Haul Neighborhood Dealer)

130 reviews

512 N Front St   Eufaula, OK 74432

(918) 707-5201

Office Hours

  • Mon: 10 am–4 pm
  • Tue-Wed: 24 hours
  • Thur-Fri: 9 am–5 pm
  • Sat: 24 hours
  • Sun: Closed

Services at this Location:

Contact Us

(918) 707-5201

512 N Front St
Eufaula, OK 74432

Services at this Location:

Office Hours

  • Mon: 10 am–4 pm
  • Tue-Wed: 24 hours
  • Thur-Fri: 9 am–5 pm
  • Sat: 24 hours
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

No one there but told us to drop it by the other trailers

michael f 
Rating:
5.0

Easy drop off and great location for such a small town.

Vera O 
Rating:
5.0

The guy there is very helpful and now my local mechanic because of the interaction.

Daniel S 
Rating:
5.0

Quick and easy. Would definitely purchase from this location again.

KRISTI H 
Rating:
5.0

The people at the U-Haul in Eufaula was nice, friendly and very helpful. I would go back again and would highly recommend them to my family and friends.

larry e 
Rating:
4.0

Customer did not leave a comment.

Jeffrey D 
Rating:
5.0

Customer did not leave a comment.

Travis S 
Rating:
4.0

Customer did not leave a comment.

Melissa R 
Rating:
4.0

Customer did not leave a comment.

Jeffrey D 
Rating:
4.0

Customer did not leave a comment.

Jeffrey D 
Rating:
5.0

Great people. Their service was outstanding! Thank you so much 😀

LINDA R 
Rating:
5.0

Easy to book online. Customer service was excellent. Very professional, friendly and helpful.

Stephanie S 
Rating:
5.0

Customer did not leave a comment.

pamela h 
Rating:
5.0

Outstanding service.

Annie C 
Rating:
3.0

Customer did not leave a comment.

pamela h 
Rating:
5.0

Customer did not leave a comment.

Jana S 
Rating:
5.0

Very helpful very fast and very easy to work with will always do my business withe eufaula U HAUL

Rondo K 
Rating:
3.0

Customer did not leave a comment.

Richard R 
Rating:
5.0

Very friendly and helpful

Lonnie M 
Rating:
5.0

Customer did not leave a comment.

darrell h 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
3.0

Customer did not leave a comment.

Robert N 
Rating:
4.0

Customer did not leave a comment.

Robert S 
Rating:
3.0

Customer did not leave a comment.

Breanna H 
Rating:
5.0

Customer did not leave a comment.

Ronnie B 
Rating:
5.0

Very helpful & understanding .

Jana A 
Rating:
5.0

Customer did not leave a comment.

Mike W 
Rating:
1.0

Give me back the money because the dolly wasn’t in the Uhaul

yolanda i 
Rating:
1.0

First, the website quoted a different price than what I had to pay on moving day, almost 3 times as much. I had movers scheduled and was in a bind and had to rent the truck. Second, I was told more than once that I would be refunded for the miles I did not use. After the move, when I called the UHaul 800 number to get that refund, I was told that was not the policy, I was not allowed a refund. Make sure your employees know the policies and give your customers the right information.

Jerri M 
Rating:
3.0

Not their fault they had to charge me

GARY H 
Rating:
5.0

Customer did not leave a comment.

Steven P 
Rating:
5.0

Customer did not leave a comment.

wesley m 
Rating:
5.0

Customer did not leave a comment.

wayne e 
Rating:
5.0

No ramp on the truck. Everything worked as I needed though. Quick and efficient checkout at the store. Nice people!

Gaige A 
Rating:
5.0

Customer did not leave a comment.

Charlene W 
Rating:
5.0

The self return online kicked me out and also kept changing to French I was only able to send 2 pictures. But I have the others if needed

Thomas L 
Rating:
1.0

The lady doing our paperwork did not know what she was doing. We had a 10a reservation and neither truck nor trailer was ready when we got there , not to mention the only person that could go get them (employee) had not arrived to work yet amd we had to wait

Desmon B 
Rating:
1.0

Poorly maintained area

DANIEL B 
Rating:
2.0

When renting the uhaul. First I called 1800gouhaul, they informed me that in order to use disabled vet discount would need to go to location. I called location and they stated all was good, and would apply disabled vet discount upon arrival. When I got there, they stated do not give discounts. So I was lied to from the get go. So I am sadly disappointed. Only reason I went through uhaul was that they offered the discount. Instead ended up costing me more than if I had went through competitor.

Wendell T 
Rating:
5.0

Customer did not leave a comment.

Sharon B 
Rating:
5.0

Customer did not leave a comment.

Spud D 
Rating:
5.0

The size I had reserved hadn't come back yet so they upgraded me for free.

Susan L 
Rating:
5.0

Customer did not leave a comment.

Rick H 
Rating:
1.0

First of all the location I dropped it off there was no one there and there was a note saying he was on a "test drive" and to call the 405-609-0517. The time was 12:54pm. They charged me for the full 2 days instead of just charging me for the 1 day. In addition when I called Jason, he said to park and disconnect the trailer myself. Please understand that I am 74 years old and with the little help from my grandson we managed to get it off the trailer hitch. This to me is unacceptable. I would like a refund of 1 day of rental if at all possible. If you have any questions please feel free to contact me at 918-689-0317.

Neomia C 
Rating:
3.0

Customer did not leave a comment.

BOB T 
Rating:
2.0

Customer did not leave a comment.

Ethan M 
Rating:
5.0

Customer did not leave a comment.

Nathaniel H 
Rating:
5.0

Customer did not leave a comment.

lee v 
Rating:
1.0

Customer did not leave a comment.

Charlotte B 
Rating:
5.0

We just dropped off after hours, didn't go inside or see anyone.

JACQUELINE F 
Rating:
5.0

The truck engine light came on and it got even worse than average gas mileage.

Loretta S 
Rating:
5.0

Customer did not leave a comment.

clent w 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

Angela G 
Rating:
5.0

The associate at the pick up was outstanding and very helpful

Tony P 
Rating:
3.0

Customer did not leave a comment.

Donita D 
Rating:
5.0

Not bad but it was a tad bit short and felt like we were a bother.

Jennifer R 
Rating:
4.0

Customer did not leave a comment.

james s 
Rating:
5.0

Customer did not leave a comment.

Mardochee B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B 
Rating:
5.0

Customer did not leave a comment.

DIAN W 
Rating:
5.0

Excellent service

JONATHAN W 
Rating:
5.0

Quit and easy checkout

forrest e 
Rating:
5.0

Customer did not leave a comment.

Collette T 
Rating:
3.0

No issues with pick up or drop off locations - very polite people! However, u-hauls phone system of transferring phone calls was ridiculous!

RANDAL B 
Rating:
4.0

Customer did not leave a comment.

Tiffany R 
Rating:
4.0

Customer did not leave a comment.

Tiffany R 
Rating:
5.0

Very efficient and friendly staff.

Michelle A 
Rating:
5.0

Great customer service.

Patrick T 
Rating:
5.0

Customer did not leave a comment.

Cynthia H 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
5.0

I felt that the service was friendly and in a comfortable environment. I cantbthink of any importants.

Synthia S 
Rating:
3.0

Customer did not leave a comment.

debra f 
Rating:
5.0

I found you very friendly and helpful !

TONY S 
Rating:
5.0

The guys were real nice & made sure everything was right before I pulled away .

debra f 
Rating:
5.0

Great friendly service

William O 
Rating:
4.0

U want to move yourself use uhaul. Dual axel trailers pull fabulous. 🥰

LADON A 
Rating:
5.0

The trailer had not been cleaned but it wasn’t to bad. Other than that great service!

ned l 
Rating:
3.0

Closed when we dropped it off on Sunday. Could not find a drop box so we had to take the key the next morning when they opened.

loretta s 
Rating:
5.0

Customer did not leave a comment.

Barbara S 
Rating:
5.0

Customer did not leave a comment.

delbert h 
Rating:
5.0

Thank you! Great customer relations

Rita L 
Rating:
5.0

Customer did not leave a comment.

BRADLEY T 
Rating:
5.0

Checkout online sucked bad. Could get help on line.

Kent C 
Rating:
5.0

Customer did not leave a comment.

Lori R 
Rating:
5.0

Customer did not leave a comment.

Stanley S 
Rating:
5.0

Customer did not leave a comment.

steve c 
Rating:
5.0

Very easy to work with!

ned l 
Rating:
5.0

Customer did not leave a comment.

Robert V 
Rating:
5.0

Customer did not leave a comment.

GARY B 
Rating:
4.0

Customer did not leave a comment.

Rick C 
Rating:
2.0

Location phone number said that they were open on sundays at 9 but no one was there. Key drop box is in a poor location not by the front door.

Keith R 
Rating:
5.0

Great guys, great service, great team. Would absolutely use this location again.

AMANDA B 
Rating:
5.0

The 26 ft truck I rented smelled strongly of weed in the area where the furniture goes. I called and reported it to a man named Brian who was extremely helpful. I am supposed to be getting a call back from someone on this matter. I could not even go into the cargo area because I have asthma and it triggered my asthma. Even after using it and keeping it open the odor was terrible.

terry P 
Rating:
5.0

JR was very professional and very accommodating

Amy R 
Rating:
4.0

Customer did not leave a comment.

BRADLEY T 
Rating:
1.0

To make a long story short, I wasted 2 hours trying to get the truck I rented. I will never use this smart phone/online pickup system again.

Dan M 
Rating:
5.0

Customer did not leave a comment.

Georgia C 
Rating:
5.0

Customer did not leave a comment.

Tammy W 
Rating:
3.0

I was expecting them being open 6 days a week instead of 3, and the daily rate of $29 not $40 plus coverage. So its too pricey

Breya W 
No reviews have been submitted for this location.

Additional Services at this Location

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