Customer did not leave a comment.DAVID H.
Customer Reviews for Jz Motors LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I felt that the service was friendly and in a comfortable environment. I cantbthink of any importants.Synthia S.
Customer did not leave a comment.debra F.
I found you very friendly and helpful !TONY S.
The guys were real nice & made sure everything was right before I pulled away .debra F.
Great friendly serviceWilliam O.
U want to move yourself use uhaul. Dual axel trailers pull fabulous. 🥰LADON A.
The trailer had not been cleaned but it wasn't to bad. Other than that great service!ned L.
Closed when we dropped it off on Sunday. Could not find a drop box so we had to take the key the next morning when they opened.loretta S.
Customer did not leave a comment.Barbara S.
Customer did not leave a comment.delbert H.
Thank you! Great customer relationsRita L.
Customer did not leave a comment.BRADLEY T.
Checkout online sucked bad. Could get help on line.Kent C.
Customer did not leave a comment.Lori R.
Customer did not leave a comment.Stanley S.
Customer did not leave a comment.steve C.
Very easy to work with!ned L.
Customer did not leave a comment.Robert V.
Customer did not leave a comment.GARY B.
Customer did not leave a comment.Rick C.
Location phone number said that they were open on sundays at 9 but no one was there. Key drop box is in a poor location not by the front door.Keith R.
Great guys, great service, great team. Would absolutely use this location again.AMANDA B.
The 26 ft truck I rented smelled strongly of weed in the area where the furniture goes. I called and reported it to a man named Brian who was extremely helpful. I am supposed to be getting a call back from someone on this matter. I could not even go into the cargo area because I have asthma and it triggered my asthma. Even after using it and keeping it open the odor was terrible.terry P.
JR was very professional and very accommodatingAmy R.
Customer did not leave a comment.BRADLEY T.
To make a long story short, I wasted 2 hours trying to get the truck I rented. I will never use this smart phone/online pickup system again.Dan M.
Customer did not leave a comment.Georgia C.
Customer did not leave a comment.Tammy W.
I was expecting them being open 6 days a week instead of 3, and the daily rate of $29 not $40 plus coverage. So its too priceyBreya W.
Customer did not leave a comment.LONNIE P.
Customer did not leave a comment.David C.
Nothing, thank you very much...Diana M.
Customer did not leave a comment.FRANK M.
Customer did not leave a comment.Gayle W.
Customer did not leave a comment.Ronald H.
By far the worst uhaul dealer I have seen in my 15 years of renting the guy there Jason has a really bad attitude and will double charge you and the truck was dirty and the 800 number won't help you uhaul has went down hill in the last 2 yearsJason B.
Customer did not leave a comment.sandi M.
The 24/7 uhaul experience was a nightmare, took us 45 mins at the JZ location to get the keys from the truckRavin G.
The truck had cigarette ashes in it and it smelled like cigarette smoke. It was suppose to have an 1/8 od a tank of fuel. It did not. I had to drive and fill it up immediately so I didn't run out of fuel. Then I was told I had to return it with a 1/4 of a tank of fuel. I don't expect a spotless truck, but the cigarette ashes and smell was bad. When I called this dealership to verify that he had a truck; He told me he wasn't at his computer. He finally just looked outside and said yes. This is the 3rd truck that I have rented this month to move family. Only 1 had 3/4 of a tank of fuel. The other 2 needed fuel.Machelle S.
Be more nicer and understand that things happen Even after paying the highest rated insurance It was not worth it go to someone elseshindie B.
Customer did not leave a comment.curtis H.
Customer did not leave a comment.Eric B.
Customer did not leave a comment.Andrew R.
No improvements needed. Jason the owner, was very courteous, professional and efficient. Great selection of equipment.Jeffrey J.
Customer did not leave a comment.David H.
Great, glad to be home. 😋Tonya M.
Customer did not leave a comment.Debbie W.
Customer did not leave a comment.GERALD H.
Customer did not leave a comment.Brandon M.
Needs to be more knowledgeable about uhaul policies and procedures!Christy C.
Customer did not leave a comment.Jerry N.
Jason was courteous, fast and friendly.JERRY D.
Great experience!Jennifer P.
When I got to the Eufaula, OK shop to drop off the trailer, it was closed. I was told to use the app which I did. Half way through the process the app stopped working. After I took the pictures and uploaded them, the "Continue" button was grayed out and I could not proceed. I had to call a 1-800 number for them to close me out. Again a real hassle. Finally, while dropping off the trailer I notiiced that there were several 5X9 one-way trailers sitting unused in this rural location, yet none were to be found in the entire OKC metro area.Joey C.
Customer did not leave a comment.Mike P.
They had rented me a truck that had previously been stolen. And it was so recent that they had the truck at a different location so I had to sit there for an extra hour while they transferred the truck to the location I rented it from an order for me to have it.Cyrina O.
Customer did not leave a comment.Leland S.
Great customer service. Was in and out quickly. Very knowledgeable and would definitely rent from againZAC B.
Customer did not leave a comment.Daniel B.