Fill up the tank. i HATE getting vehicle with 7/16 full gas tank. if the truck is returned minus 4 gallons, charge the customer $16 or $20 extra and then go to the nearby Citgo or Town Pump and fill up the GD tank?!!!!!!!!!!! It should not be my responsibility to guess how much gas I put in the truck before I return it. The truck was great. The people in Nebraska, nice. I could do without 2 corporate people calling me asking about my return date. Oh, and I could have delivered this truck the same day. Why not offer 20 or 30% off if returned in 24 hours? this would benefit UHaul having the truck sooner. UHaul Corporate is stupid. I will consider Penske next time,
PAUL T
Customer Reviews for KCs Klassics
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up was easy
MICHELLE CTodo bien.
Manuel BWe had problems with the rear door and we were just 15 minutes late (9:15 am)and were charged for a whole day ($40.00) and insurance ($28.00) because KC’s put our truck return time at (12:00 pm) because she thought it would not charge me that fee. Nice place besides that it cost me $72.76 for that extra day and if I would have known that I would not have worked my ass off emptying the truck to get it back.
LINDA SVery friendly people, easy to work with and helpful. Thank you
Jeff MReservation was handled very professionally as was pickup in Ainsworth. Location did not have the appliance dolly but we were able to find it in Valentine.
Patricia HExcellent service courtesy great to work with very helpful give them A++++++
Justin DExcellent service
DOUGLAS P