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TIMOTHY R
Customer Reviews for KP Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have rental multiple times from this location! They are always incredible! Easy pick up and drop off!
RAECHELL OKP is the only place in this area I would rent from. Great to work with.
MARC LThank You!!!!
KIRK WThe lady that runs this place is the most caring and friendly person we have dealt with when renting UHauls. Trust me come to her location before going to the big Uhaul store - the Gillette Uhaul Warehouse is horrible to deal with. ALWAYS stick with the home town lady at KP Management you will be very happy with her.
JOHN CHad the best serves from this location . I have used it many times and send many to Kristene or Heidi .
KATHRYN PFast, friendly, and knowledgeable.
Paul MVery helpful
Keith DKeep doing what you are doing - you’re the best in the business!
GERARD MAlways a great experience with this location.
BENNETT PI have used this company multiple times ! Excellent service! Will be using this company in the future! Thank you !!!
SHELIA MFast and dependable.
BRANDON CIt could use better signage, but other than that, it was fine.
Seani CAlways a pleasure to make a reservation and get in and get out.
MANDY PYou should make your surveys more general, about U-Haul not about the distributors for U-Haul. The location that I picked up, the truck was fine and the people really friendly. The dealing with the U-Haul corporation is an absolute nightmare. The Customer Service folks are very friendly and very helpful, but they’re making up for a lack of corporate responsibility. If I had actually been given the truck that I reserved, my move would’ve been relatively stress-free, and I wouldn’t have had to throw out items that wouldn’t fit in the smaller truck.
Graham BI love how easy and convenient It is to rent a U-Haul. Brittany and Heidi always provide the best customer service.
MANDY PIt was nice meeting you! Thank you for the use of the truck. It was perfect!
Douglas GNothing
STEVE SReally professional and friendly personnel! I will most certainly return for more of my trailer needs! Thanks so much!!
Terry QExcellent customer service!
Lisa MStaff was great. I would highly recommend this U-Haul to everyone.
Audie HGreat value and customer service.
Jamie WStaff was very accommodating and polite. Made this rental awesome! Definitely using them again!!
Audie HKristene and crew are great to work with. Used them several times and will continue to do so. Thanks, Mike C
Mikel CA seamless transaction despite weather interruption and delayed delivery of the equipment. Friendly and accommodating service. I don’t know what could be better. Thank you!
Kathleen JI am truly grateful for the staff at KP Management! They were caring and helpful during my move! I would highly recommend KP Management and their resources/connections! Thank you!!!
Marci CEasy to find drop off location. It was Sunday so we did an on line drop off.
CHRIS BThey were very helpful and went above and beyond to help me. Amazing facility highly recommend them to anyone who appreciates great customer service
Jamon BI have rented from this location several times and always have a great experience
Jennifer HVery friendly and efficient! Great experience.
Brandi MLady was very helpful, both on phone and in person. Would use again when needed.
Michael Wgreat service - reliable unit
Jeff WVery pleased with the service very easy checking in and out
Georgette RWe needed a 6’X12’ trailer to move some furniture. The Gillette Wyoming store had just what we needed. We were in and out in a few minutes and on our way. Very friendly and knowledgeable staff. Overall great experience. I would definitely recommend this location.
Jonathan SExcellent customer service when picking up and dropping off. Couldn’t have gone smoother!
Derry WHard to find
Rod HGreat, friendly help. No need for any improvements!
KAREN SAbsolutely wonderful ladies to work with. We can’t thank you enough Sarah Bacon & Trent Baumert
Sarah BHave the address corrected on Google Maps, was a challenge to find the place.
Shaun LThey were very helpful. Even offered to loan me some stuff I needed for my trip.
Bruce PNothing! Everything went great. Was able to get a truck at the last minute to move.
Silvia MGreat customer service, good place to do business
Timothy D | Overall ExperienceThanks Kris!
ANNE R | Overall Experience