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EDIXSON C
Customer Reviews for Kabayan Filipino Store And Cafe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kabayan was not the original pick-up location. The location was changed by U-Haul. I arrived at my scheduled pick-up time 10:00 A.M. and the store wasn't open. Around 10:05 I actually had to call the store and let them know I was there to pick up the truck and was told we are on the way. The delay in getting the truck caused me to lose the movers I hired, so I was stuck scrambling to get help to move my belongings from my third-floor apartment.
BRIDGETT PNo U-Haul signs anywhere. Wasn't sure if I was in the right place until I figured out where to go and talk to someone. Lady was nice, but gave me no info about what to expect to confirm my truck was received.
Casey SThe location was kind of secluded. The previous renters had left over food container in the glove compartment and the truck that an unpleasant smell. I was able to cope with the smell. However, I was told to drop the keys off in the box and I did. The location charged my card twice stating that I returned the truck the next day which was incorrect. The GPS sent a receipt showing that the truck was returned the next day at 6 pm. I called in and was told that I would be refunded and then I received a statement indicating that I returned the truck on the 11th. I am not pleased.
Sharon GThey charged me 600 plus dollars, for exactly what? I don’t know but I will be disputing it. The trailer lights did not work so I was promised extra time?
Robert NCobrar lo justo
Jerry CNo one there could help me. Someone had to be called in. Had reserved moving blankets, none were available. Upon visual inspection one of the tires was low on air.
SCOTT J