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Alan C
Customer Reviews for Kalamazoo Brakes & Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was way out in the country which resulted in our being charged extra because we had to drive there. I called the place with questions, phone unanswered and forwarded to a different number. Extremely frustrating. Places for drop off should be reasonably located.
RANDAL MGreat place to rent a uhaul!!! The gentlemen renting the equipment was amazing, as well as helpful!!! It makes a stressful move a little less stressful. Thank you for your help! Danyel
DANYEL RThis place was great. The person who met us was kind and helpful. This Uhaul place was closed but the man who owns the automotive repair shop there was fantastic! It was nice to finally find a competent person who didn’t even work for Uhaul!
Deborah PVery easy to park!
Nickolas BThe only thing is I had to go farther to pick up and drop off. They gave me a discount For going farther to pick up, but there was two other u haul that I pass the had trailers Sitting on the lot that I could have pick up. Dropping of was some what the same I drop off About 15 miles away and there was one place I could have dropped off 5 miles down the road . So if there’s any improvements I would appreciate a better inventory of equipment and pick up and drop off locations. Thank you for a nice safe experience !
William M