Customer Reviews for K&C Surplus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of K&C Surplus

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charles C. on

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Very friendly and easy to work with schedule. Thanks!!

michael L. on

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everything was perfect!

alexia B. on

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Service was quick, easy, efficient, pleasant and the owner was so friendly it helped to make the process smooth! Great service thank you again!

CARL S. on

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shane W. on

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CARL S. on

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I cannot imagine anything you could do to make this a better visit best part of my move.

James S. on

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Kevin C. on

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Owner of K&C was very polite and helpful. I appreciate that he is a vet also. Will use again for business and personal moving needs.

JASON LEE W. on

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Kent is the man!!! He’s was a pleasure to work with, and friendly

cynthia B. on

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So awesome!!!! thanks cb:)

william B. on

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Tracy K. on

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Kent, location manager, was amazing, very knowledgeable and super helpful. I will use this location exclusively in the future because of his assistance with my rental.

Randy N. on

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I would recomend the Sherman Texas location. However, I would not recommend the Fremont Ohio location due to fraud!!!

alesa L. on

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Always an awesome experience renting from K&C surplus. The guy makes it so easy!!! I will always rent from him!!!

Georgia Ann D. on

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Courteous service. Great location. I would use this location again.

amanda S. on

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My overall experience was perfect from the moment I arrived until the the second I drove off. The gentlemen that owns the place was a God send to deal with. I will recommend this location to everyone I come in contact with.

michael B. on

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Great service, gentleman was quick and did an outstanding job to get me hooked up, and unhitched very quick. I appreciated this on a tight schedule.

Raymond T. on

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The service at this U-Haul location was more than excellent! I will never go anywhere else in the future.

Kristy L. on

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Nothing the guy where I rented it was awesome!!!

roger L. on

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This agent is super! Totally customer service oriented!! Waited for me past his closing hours to pick up trailer. Was willing to come help return trailer on a closed holiday. I'll be seeing more of him in the future.

Wendy P. on

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The gentleman was ver kind and helpful

Terisa W. on

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Jeffrey W. on

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Ron K. on

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lloyd S. on

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kandice S. on

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Only problem I had was the whole back leaked water all over all of my stuff. It ruined several things including pictures. Paid a lot of money to travel from Oklahoma to Ohio only to have my stuff ruined.

Jeffery S. on

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Tire had 10psi in it.

whitney H. on

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Very professional and extremely nice!!

John L. on

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The folks here were the sole reason I was able to return on time. After having an equipment issue, failing to get anyone at U-haul by phone, and attempting to use their On Line app (which only works if it is monitored), I was attempted to call K&C. The guy there then called U-haul, and had them call me. All in all, took 3 hours from the time I had the problem to the time I was able to continue. One hour after we continued, the U-haul guy responded to the app request. That long to respond, when a traveler is stuck, is completely unacceptable. Seems the K&C guy represents U-haul better than U-haul. Kudos to K&C (Kent I believe)!

Thomas W. on

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Greg T. on

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Carolyn B. on

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Very friendly. Had to call and get a contract number as it wasn’t in the system because the pick up location associate refused to help me find a drop off location. Since I had to do this myself, I guess the contract wasn’t in the drop off locations computer. Drop off location was very accommodating!!