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Mohammed I
Customer Reviews for Kapisa Rugs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman who helped me went above and beyond. I was worried about doing mobile check in and he let me call him early morning to walk through the steps. So nice and accommodating!
Britt SThe location is not on western it is in the back and hard to find. I don’t know if place is clean I wasn’t pleased told to stay outside with the truck. I wasn’t pleased because my drop off location was changed by UHaul because my choice of drop off did not have room to accommodate the truck. It was 45 minutes round trip va what would have been 20 minutes just to drop off the truck.
PHILLIP BOwner went above and beyond. He was kind, helpful, and communicated with important updates. Overall an easy and pleasing experience!
Barbara E👍
ABDURAHMAN AVery disappointed that I was charged for an extra day (including insurance) since I was late in returning within the time I estimated. If I had estimated a longer period of time the rate would not have changed.
Michael FThe place didn’t know anything about my reservation. The equipment I ordered (utility dolly and furniture pads) were not in the truck.
Rosemary MHonestly nothing! I had a great experience and I appreciate the service since having local buisness participate helps so much with it being closer to peoples homes!
Marina MOwner was extremely congenial and professional, I will definitely be using again and will highly recommend to others! Thank you again!
JAMES KThe pick-up process was smooth and quick, and Shams was helpful, friendly, and easy to get in contact with. Thank you for the great service!
Martin KEasy fast process, great customer service
Kenan B