Customer Reviews for Kar Kare Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kar Kare Auto Repair

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Kevin S. on

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You should have all your equipment leave with FULL TANKS, this guessing where the 7/8's of a tank mark is patently ridiculous.

Terry B. on

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Brandon really tried to take care of us!

Joel B. on

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Customer did not leave a comment.

dave T. on

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Perfect!

Terry W. on

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Nice people. Need a little more time and training on the mobile phone check-in process. Overall I would do business with them again.

Barney E. on

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No representative available.

Debra B. on

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Very helpful and knowledgeable.

Brian M. on

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Location was closed when I arrived (1:30pm on a Wednesday). The App didn't work. Returned truck and deposited contract & keys a day prior to return date. Still got a call of U-Haul office accusing me of not returning truck 4 days later. THEY HADN'T EVEN CHECKED WITH THE LOCATION.

Tami G. on

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Charles M. on

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TOM B. on

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I intended to rent a 20' truck. It had an engine warning light on. The nice people there gave me a 26' truck at the same price, However, as I suspected, it was difficult to unload at my destination causing me to another day to unload due to the size. The people were great. The equipment was not.

TOM B. on

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Customer did not leave a comment.

KEVIN B. on

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Great experience with the business owner he made himself available on his day off and I was treated well, not any inconvenience for him to get me on the road. Thanks Kevin

Matthew H. on

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Thanks for your professionalism.

Jerry M. on

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n/a

kurt B. on

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jim S. on

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Halona T. on

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Nicholas T. on

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Gayle S. on

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Very kind.

tim K. on

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Access to the drop offf was difficult, no one came out to help or check

Michael L. on

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No changes Thanks

BRYAN C. on

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Owner is completely antisocial and rude. Never once looked me in the eye. Took several lengthy phone calls while helping me, all while my wife and our baby waited. Granted I had some trouble in that the battery on my car was dead, so I couldn’t drive it onto the car carrier. He drove his truck over to help me jump it, but reminded me that he “couldn’t have me tying up his truck all day.” Not including this time for jumping our car, we waited OVER 1-1/2 hr while he goofed around taking calls, and tried to Jerry-rig the passenger mirror on the truck—and there wasn’t a single other customer that walked in the whole time!! When I asked him for clarification on putting the straps over or under the wheels on my car, he told me “it’s all on the stickers.” He didn’t even bother to tell me how the fender goes up. He just stood there puffing his brown cigarette. I thought it looked odd but was flustered and very exhausted and ready to get the hell out of there. It was in the down position when I left, very dangerous. What a serious jerk. Never again!

Dagoberto R. on

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Renee R. on

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Richard W. on

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They are excellent!

Richard W. on

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They did an excellent job, great service too.

larry N. on

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He wouldn't go out in the rain to connect. Didn't know how to use his computer. Oil on the floor, took one hour! Port orford Oregon.

Ronald A. on

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Customer did not leave a comment.

Carolyn C. on

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He was better dropping the truck off compared to dropping the transport carrier.

Carolyn C. on

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Not friendly at all and rude.

JACQUE E. on

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Customer did not leave a comment.

John M. on

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I received great service and the move came off without a hitch. I highly recommend this location for help and service.

sharon P. on

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when I returned this trailer no one was around so I called and the person in charge was sick. the trailer was returned the day after I rented it and it's still sitting in the same place I returned it to. I never made contact with the return people. I guess it's ok.

Christopher B. on

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Customer did not leave a comment.

Chuck C. on

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Make sure someone is there to hook up my trailer when I come to pick it up. I had to wait for someone to come from out of town to get trailer that I had sign up for.

joey G. on

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Customer did not leave a comment.

Daniel K. on

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Nothing, owner says he's quitting Uhaul and just wants the equipment off his property. He did not have the furniture pads I ordered and the trailer floor was cover with a 1/4 inch of mud. He did apologize saying he should have inspected it the day before. I took it and washed it myself rather than wait for him to do it.

Robert C. on

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The U-Haul Person was sick with Flu & the neighbor Mechanic was very helpful. The Lot was gravel & grass with water filled pot holes.

GARY S. on

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Cheryl F. on

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All good.

John M. on

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Customer did not leave a comment.

Robert M. on

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This is an "old school" place. Owner is on the quiet side, but honest...that's what counts for me.

Margo W. on

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Moving is a TERRIBLE experience, and these people made the truck rental part SO easy, it was nearly pleasant. Haha

Michael B. on

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Can and window shield Could've been cleaner.

julie D. on

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Dropped off when they were closed.

pat H. on

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Nothing.

Edward B. on

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Customer did not leave a comment.

howard B. on

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no one was available at drop off

Johnny D. on

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David R P. on

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Pickup re asigned from Gold Beach. Gold Beach was rude and did not get my equipment.

Russell O. on

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Janet B. on

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Contact customers early if you cant fullfill online reservations. I ended up with a truck 7ft smaller than I ordered. We did not get all the house loaded and had to come back for another trip. This would not have been a big deal if we were local but we were moving 200 miles away.

RICK R. on

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GLENN B. on

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Jonathan T. on

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Frederick L. on

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Totally swept out floor and mopped with water, as there was a little dirt film from loading and unloading in very wet weather. Apparently, was not cleaned sufficiently and received a call saying I must pay the cleaning fee. Thus, my last time to rent a u-haul. I may also dispute the extra charge on my credit card. Thanks. Fred Low

Robert M. on

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I was pleased except that the truck I turned in last week did not get checked in by the usual dealer until today. On the plus side the charges were fair and accurate.

Wayne M. on

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Dropped off after hours

Leigh S. on

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Customer did not leave a comment.

Hilary J. on

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The owner of this place is very unprofessional and many times rude. Every time I have dropped off something with him there, he tries to tell me he can't take it. I just deal with the national 800 number instead. Being a retired business owner I am not sure how he stays in business. Others in the area say the same thing.

DOUGLAS M. on

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Sharlyn H. on

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jerry S. on

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gary B. on

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Great customer service. Great yard to leave the trailer. Very friendly!

GARY B. on

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Customer did not leave a comment.

Mike C. on

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Be open during posted business hours

CHEROKEE M. on

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Great service. Friendly, professional, and very helpful. Rate this site as one of the U-Haul locations I have delt with. Great job!!!!

CAROLYN R. on

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It was great just to be able to walk in & get a truck for the day.

JUDY M. on

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It was a holiday weekend, so just dropped off the truck and used the drop box for the key. It was convenient and easy.

CHARLETTE E. on

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equipment clean - 1 hr to wait to sign out equipment - trailer was alredy hooked up & at destination found damage to electrical plug from previous renter - right brake light on trailer never worked - personnel very friendly but seemed rather frazzeled

Tim B. on

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The owner had smaller trucks but said he had to many 20' ones so he gave us a 20' truck for a 12' price and suggested we were getting a great deal. However we only needed about 6' of storage so the inconvenience of driving a large truck was disappointing. The check out procedure also took about 45min and we were the only customers the entire time. The truck ran great and we got there safely.

JAMES J. on

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Customer did not leave a comment.

CAROLYN R. on

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Sandi T. on

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KELL D. on

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Nothing I can think of. The experience was great as always

KELL D. on

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I believe all is just fine as it is at this U-Haul station. Thank you

KEN M. on

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Customer did not leave a comment.

PHILIP E. on

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These guys were great: friendly, efficient, and thorough. The manager instructed a new employee on the proper way to hookup a trailer and taught me something in the process. Highly recommend.

FARRAH P. on

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Nancy R. on

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CARIN H. on

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I went to the pick up location 4 times to attempt to get the Uhaul. They were not ready for me. The Uhaul had to still get cleaned in the cab. The Uhaul had to get Jump started 3 times. The gas had been siphoned by vandals. I was scheduled to pick up the Uhaul at 9:30, but didn't actually drive away with it until just after noon. It set back my moving crew and my departure. Seriously disappointed! !

Jack C. on

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GET A COMPETENT SYSTEM AND LOCATION UHAUL ON LINE AWFUL TO START WITH UHAUL 800 SERVICE FOR FINDING LOCATION ZERO HELP SEND THE $50 YOUR ON SITE SAYS IF NOT OK

CONNIE E. on

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Jim W. on

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TIM L. on

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David G. on

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Eric J. on

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BARBARA H. on

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Milton N. on

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MARY M. on

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ANDY Z. on

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Yes go somewhere else

Mary M. on

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WARD W. on

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DOUG B. on

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I would have liked to drop my truck off in Gold Beach, OR. But when I got there, they made me go 28 miles to another town. They told me they werent accepting equipment and they would credit my account $40, but I had to spend that in gas to get it there.

Robert V. on

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STEPHEN S. on

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They got the truck's mileage wrong, which caused a minor problem on the return.

STEPHEN S. on

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Customer did not leave a comment.

ANDREW D. on

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The drop box was across the street at a separate business, with no note saying that was so. .... The proprietor was practically surly, very uncommunicative and unhelpful. It took 3 trips to the location before I received help.

JOHN J. on

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Customer did not leave a comment.