Customer Reviews for Kash Bro Waukesha
(U-Haul Neighborhood Dealer)

Rating:

2.0

Place of pick up is a dump. Work effort to sign out truck very inconvenient. Left rear tail light did. Not work. Was told gas tank full. Not quite topped off. I turned it back in fully topped off.

Rating:

1.0

We had a reservation at 9:30, no staff arrived until 10:15, and this was after we had to constantly call the # on the door until someone answered. The woman claimed they are a painting business and Uhaul is just their “side gig” so if their painters are tired from the day before, they just come in whenever! Not good to make reservations and keep paying customers waiting. Then she told me that I was rude when I told her I’d been waiting for 45 minutes. Would never use this location again.

Rating:

2.0

I believe in seeing an associate at a location. This online stuff is hard for an older person to maneuver.

Rating:

3.0

I had a different scheduled pick up location and no one ever called or emailed to say it changed. When I went to pick up the U-Haul at the original location, they were very rude & unfriendly in helping me understand/know where the new pick up was. When I went to new pick up, no one was there, only lock boxes but app didn’t have me set up at that location so had to call & spend 1/2 hr-45 min to get it worked out. Overall it took an extra 2 hours out of my time which made me late in returning my rental car & I got charged an extra fee.

Rating:

1.0

No one was there! Wrong address! 2101 is the correct address. Total shithole. Thought I would be murdered dropping off a trailer.

Rating:

5.0

The interaction was fast and perfect! Best experience I’ve had for a long time. Wonderful!