Customer Reviews for Kb Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kb Automotive

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thomas A.
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Not the cleanest place, but it is an automotive garage, so understandable

SHAWN H.
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Customer service. Had to pull trailer out by myself, they never came out to even see what I was pulling trailer with, they did not inform me they would be closed upon return of trailer.

Blake B.
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Customer did not leave a comment.

carol G.
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Customer did not leave a comment.

Roger C.
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Told me to just leave it he would take care of it later.

Jeff P.
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Customer did not leave a comment.

dan B.
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The pickup was slow. Computer issues. Not the fault of the garage. U-haul should give these smaller locations the tools they need to do business quickly and efficiently.

Paul S.
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Customer did not leave a comment.

Ricky A.
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No problems. Easy access. Drop the key and go.

Luann S.
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I called ahead and the guy said I already have a lot if trailers let me see if someone else can take your return. I waited but no call back so went here anyway. It's an auto repair- broken down cars everywhere. Managed to find one spot to leave trailer but not much room so had to unhook and manually put trailer in spot.

Raul M.
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Customer did not leave a comment.

Kathy K.
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Customer did not leave a comment.

Ralph R.
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Customer did not leave a comment.

Terry S.
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THE GUYS THERE THE CHECK OUT AND CHECK IN EASY AND PAINLESS, WOULD DEFINITELY AGAIN IF NEED TO RENT AGAIN

TIMOTHY R.
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Customer did not leave a comment.

les J.
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Customer did not leave a comment.

Jonathon W.
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"Blake" did a great job checking us in. The process was VERY fast and painless. Good job, KB Automotive!. U-Haul's corporate computer system must have real problems, though. KB Automotive physically received and on the computer checked the trailer back in on Monday. I did an on-line "chat" with U-Haul late Wednesday night and corporate U-Haul still did not show the trailer returned. Yikes!!! Fortunately, 12-hours later (Thursday morning after returning the trailer on Monday) I got email confirmation of the trailer return.

Douglas M.
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Blake was very helpful and the location was easy to find

Laura R.
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There's nothing you can do to improve this location sense it's an Auto shop unless they have the means to tear down rebuild customer service to a nicer more comfortable waiting area . Otherwise customer service was promoted & courteous & answered all my questions. Thanks so much to U- haul for getting us in at a time when we really needed them..

charlene P.
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Customer did not leave a comment.

Jana W.
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My comments for the on-line rental process rather than this specific location - it doesn't really let you rent for just 1 day - it assumed a two day rental - I only needed it for 1 day which would have been cheaper.

Roger G.
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helpful and friendly.

richard D.
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Location was a mess and there was dog shit everywhere desk person did not know what he was doing . Trailer was perfect

Paul R.
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Customer did not leave a comment.

nathan H.
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Customer did not leave a comment.

joy W.
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Just told to unhook the trailer and leave it in this gravel lot. Probably won't drop off here in the future.

BLAKE B.
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Customer did not leave a comment.

Shelly P.
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Difficulty with getting the trailer due to vechicles that would not start. Upon returning the vehicle it was raining and there was no one there to assist in getting the trailer off in a very cluttered place. A large trailer requires more than one person to unload. Especially being I am a female. I will never use this site again. Also the trailers rear lights were not working on one side.

mary N.
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Customer did not leave a comment.

Paul S.
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Customer did not leave a comment.

Nikisha G.
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Customer did not leave a comment.

Allison G.
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Great, quick service. Truck was ready to roll when I arrived and the people were friendly.

David C.
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Thanks for your help!

Robbie C.
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My uhaul was very dirty and nasty. We had to take to a car wash and clean it out before we could use it. There was dirty and sunflower seeds everywhere inside the cab and in the truck. We had to clean the windshield before I could drive away. It was in unsafe driving condition.

DAVID B.
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It was closed when we dropped it off. The call in number was helpful to make drop off possible.

Kristin S.
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Customer did not leave a comment.

LORI F.
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Great service

Timothy E.
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Customer did not leave a comment.

Garlon F.
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The location is at an automotive repair shop. I much prefer the main U-Haul location on Clack Street. They are top notch and this location is very average.

No reviews have been submitted for this location.

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