Customer Reviews for Kb Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kb Automotive

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Jeff P. on

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Customer did not leave a comment.

dan B. on

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The pickup was slow. Computer issues. Not the fault of the garage. U-haul should give these smaller locations the tools they need to do business quickly and efficiently.

Paul S. on

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Ricky A. on

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No problems. Easy access. Drop the key and go.

Luann S. on

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I called ahead and the guy said I already have a lot if trailers let me see if someone else can take your return. I waited but no call back so went here anyway. It’s an auto repair- broken down cars everywhere. Managed to find one spot to leave trailer but not much room so had to unhook and manually put trailer in spot.

Raul M. on

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Kathy K. on

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Ralph R. on

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Terry S. on

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THE GUYS THERE THE CHECK OUT AND CHECK IN EASY AND PAINLESS, WOULD DEFINITELY AGAIN IF NEED TO RENT AGAIN

TIMOTHY R. on

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les J. on

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Jonathon W. on

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"Blake" did a great job checking us in. The process was VERY fast and painless. Good job, KB Automotive!. U-Haul's corporate computer system must have real problems, though. KB Automotive physically received and on the computer checked the trailer back in on Monday. I did an on-line "chat" with U-Haul late Wednesday night and corporate U-Haul still did not show the trailer returned. Yikes!!! Fortunately, 12-hours later (Thursday morning after returning the trailer on Monday) I got email confirmation of the trailer return.

Douglas M. on

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Blake was very helpful and the location was easy to find

Laura R. on

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There's nothing you can do to improve this location sense it's an Auto shop unless they have the means to tear down rebuild customer service to a nicer more comfortable waiting area . Otherwise customer service was promoted & courteous & answered all my questions. Thanks so much to U- haul for getting us in at a time when we really needed them..

charlene P. on

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Jana W. on

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My comments for the on-line rental process rather than this specific location - it doesn't really let you rent for just 1 day - it assumed a two day rental - I only needed it for 1 day which would have been cheaper.

Roger G. on

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helpful and friendly.

richard D. on

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Location was a mess and there was dog shit everywhere desk person did not know what he was doing . Trailer was perfect