Inventory was very limited. Met my needs, but others may have to look elsewhere to find the vehicle or trailer they need. (& fully train your employees before leaving them alone and in-charge! She was apologetic and charming, and it worked out but...)DEBORAH T.
Customer Reviews for KC Autos
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Lenox H.
Customer did not leave a comment.AVELIA G.
Customer did not leave a comment.Takara K.
Customer did not leave a comment.STEPHANIE C.
The Uhaul rep was professional helpful and knowledgeable. Great customer service!NICOLETTE W.
I turned my truck back at 3:55 pm and the place closed at 4. I was still charged an over hours fee and returned was registered at 4:15. No bueno. System is bad.Steven G.
i called several times on saturday during normal business hours, no response. when i arrived no one was at the location and i had to drop the car trailer off by myself after getting someone on the phone finally.THOMAS W.
Very professional experience, courteous personal. I will be using this location again. Thanks for great customer service.Anita M.
Customer did not leave a comment.CHANTEL L.
This man was supposed to have a 15 foot truck AND A TRAILER. He sent me to another location AFTER I had been sent to him. He promised me the location he was sending me to was the â€œheadquarters of U-Haulâ€. I arrived to the Uhaul location he directed me to. GUESS WHAT -NO trailer available. Horrible experience and irresponsible.TREVARIANAMICHEL M.
The pick up was great but my location was moved after I had reserved a truck three weeks prior to my needed date which was very inconvenient. I did appreciate the additional mileage that was added to the contract to make up for the inconvenience.CHRISTOPHER C.
Customer did not leave a comment.MICHAEL G.
Customer did not leave a comment.RODNEY P.
We drove to this location and there was NO drop box for the key for after hours drop off. We called uhaul and we're on hold for 45 minutes trying to get assistance on what to do. This is a very unsafe location.REBECCA K.
My reservation location changed the night before my appointment. And when I got to the location that uhaul sent me they didn't have a vehicle for me. I then had to drive 40 miles to the conyers location to get a truck.JORDAN H.
Truck was not cleaned. I assumed that they had cleaned it, then when I opened the back there were still items in the truck that needed to be removed. This truck is in terrible shape, it was not safe to drive, but it was the only one available.MARK W.
The location did not have a Dropbox to return the key, called the location several times to ask their hours so I could return the key and nobody ever answered.Elise C.
Customer did not leave a comment.JIMMIE C.