KC Hammonds is very professional and easy to work with.
James W.
Customer Reviews for KC Hammonds Building Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
hours of availability, cleanliness
TANYA M.The gentleman was very kind, but the office space was very cluttered and dirty with an odd smell. The gentleman behind the counter was also very dirty and unkempt in appearance. This made for an unprofessional interaction
KEARA B.This is my first time ever renting a uhaul and I have to say that it was a great experience. Staff was friendly and very attentive. Answered all of my questions and was very helpful upon returning the uhaul. Highly recommend!
Paula W.Piss poor
Stephen B.Online site is terrible we had many issues with it for pick up and drop off and there was another couple there having same problems between us and the other couple we had hours of phone calls on hold and trying to figure out the app
Joseph J.Explain the mobile check in and out is still a lengthy multi step process that is susceptible to technical difficulties that may negatively impact you if you have specific times constraints. It is not full proof. Wait times for automated assistance is excessive.
Ken C.Every thing was good, except for the ramp tailgate was twiquid and the pin wouldn't line up to lock the ramp on both sides. The man working there was very helpful and he reminded me of Johnny cash, so that was cool. Everything pretty much whent excellent and I will definitely come back. Thanks
MATTHEW W.Awesome guy and got me in and out very quickly.
DYLAN H.Check in was perfect and quick. Everything went smoothly and the owner was wonderful.
Maria D.The guy who helped us hook up the trailer and get us on the road. Not a lot of things move fast in a small town but this guy got us going. Thank you!
Jeremy G.Make the location more appealing to the eye.
Rayford H.Ken was a tremendous help and very polite. His location was clean and well organized. Will definitely use again.
James B.Easy to pick up
Michael G.The location and the man I dealt with was great. It was the fact that none of the company representatives informed me that if you pay cash you get charged more which meant that i didn't have enough money. Mind you I asked the representative if it was okay to pay with cash and she said yes but didnt inform me I was to pay a little less than double the average price. Didnt know I would ever be punished for using cash even though my credit card was on file for "insurance " never been more mad in my life
catherine F.overall great experience. Had everything we needed. Will definately use again.
Al B.