Customer Reviews for Keep it Clean Total Detailing
(U-Haul Neighborhood Dealer)

231 reviews

1978 Old Mountain Rd   Statesville, NC 28625

(704) 253-4673

Office Hours

  • Monday:
    12 pm–6 pm
  • Tuesday:
    9 am - 11:30 am / 12:30 pm - 6 pm
  • Wednesday:
    Closed
  • Thursday - Saturday:
    9 am - 11:30 am / 12:30 pm - 6 pm
  • Sunday:
    2 pm–6 pm

Services at this Location:

Contact Us

(704) 253-4673

1978 Old Mountain Rd
Statesville, NC 28625

Services at this Location:

Office Hours

  • Monday:
    12 pm–6 pm
  • Tuesday:
    9 am - 11:30 am / 12:30 pm - 6 pm
  • Wednesday:
    Closed
  • Thursday - Saturday:
    9 am - 11:30 am / 12:30 pm - 6 pm
  • Sunday:
    2 pm–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

We first went to the u-haul on East broad st

Kelly H 
Rating:
4.0

Very kind representative!

Roy m 
Rating:
5.0

I TOTALLY recommend using the UHaul on Modular Dr. James is just a great guy, who makes the process a breeeeeze!! Laid back. Flexible. And full of grace!

Dave C 
Rating:
5.0

This is the 2nd time I have rented from this location. Mr. Jeff is always very friendly and quite helpful. He answered all my questions and addressed any concerns I had regarding mileage, deposit, picking up & dropping off etc. Since the 1st time I rented from him back in December ‘23, I have spoke very highly of his services. Also, I have recommended him to friends, family & co workers as well. He is a courteous, friendly & knowledgable gentleman & I will continue to go to him any time I need a truck rental!

misty b 
Rating:
5.0

Customer did not leave a comment.

Todd A 
Rating:
5.0

Jeff was friendly, professional, knowledgeable and accommodating. His available stock was very good.

Margaret J 
Rating:
5.0

I had a great experience. The gentleman that help me was kind and professional. It did not take long to receive the truck. I would use the service again and I would recommend the provider to anyone.

Inez H 
Rating:
5.0

Customer did not leave a comment.

Carol H 
Rating:
4.0

Customer did not leave a comment.

Betty A 
Rating:
5.0

Customer did not leave a comment.

Carlos L 
Rating:
5.0

Very friendly and helpful

Steve Z 
Rating:
5.0

Customer did not leave a comment.

DAVID R 
Rating:
5.0

The manager was very nice very professional I would recommend anyone to go there

Robert H 
Rating:
5.0

HIGHLY RECOMMEND!! The gentleman running the show is very professional and Knowledgable. Made us at ease with the rental and worked with our crazy schedule!

PHOEBE W 
Rating:
5.0

Customer did not leave a comment.

Mark A 
Rating:
5.0

Customer did not leave a comment.

Tarshia W 
Rating:
4.0

Customer did not leave a comment.

Matthew F 
Rating:
5.0

Customer did not leave a comment.

Gary A 
Rating:
5.0

Customer did not leave a comment.

Scott O 
Rating:
5.0

Very good experience all the way around!

Raymond P 
Rating:
4.0

U-haul does not deep dive into maintenance for there vehicles

Bobby M 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Our church our business in my family will always use this location. Thank you so much for being professional.

Joshua B 
Rating:
5.0

Customer did not leave a comment.

Michael O 
Rating:
5.0

Assistance on a Holiday Weekend was fantastic. I have used this location now twice in the last month- friendly and great service

MARK B 
Rating:
5.0

Don't understand why I was charged an extra 50$ foe cleaning when it wasn't dirty. Floor mats on driver side yeah a given. Dusty not mud. Back end was not covered in manure or anything of the sort. So why,why did I get a bill for cleaning up nothing?

PAUL S 
Rating:
5.0

Customer did not leave a comment.

david m 
Rating:
3.0

I took the truck back with more gas than I had when rented it I feel like I should have gotten a credit for the gas

Robert H 
Rating:
5.0

Very nice and polite and helpful

darryl k 
Rating:
5.0

I had a little trouble finding the box to drop off my key. Maybe better signage would help. Other than that, the process was easy.

Robert M 
Rating:
3.0

i returned my u-haul with the correct amount of gas & they still charged me $30 for 6 gallons of gas.

Charles S 
Rating:
5.0

Customer did not leave a comment.

Amy P 
Rating:
5.0

Great people will rent again

William P 
Rating:
5.0

Everything went ok. I picked up my moving truck on 4/10/23 at 1pm. I dropped off the truck that night at 8pm in Statesville. But for the next day when I receive the receipt. I was charged an extra day. I dropped the truck off early and I was still charged an extra day.

Daryl W 
Rating:
5.0

Customer did not leave a comment.

sharon m 
Rating:
5.0

Customer did not leave a comment.

Terry J 
Rating:
3.0

Customer did not leave a comment.

Marilyn S 
Rating:
5.0

Customer did not leave a comment.

gail h 
Rating:
5.0

Very Friendly

Rebecca W 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R 
Rating:
4.0

Customer did not leave a comment.

John B 
Rating:
3.0

Customer did not leave a comment.

Ronald S 
Rating:
1.0

Staff not able to use computer to check in equipment. Office a mess. House entryway as office not professional. Smoking in office.

Ralph F 
Rating:
5.0

Perfect

Mary P 
Rating:
3.0

We had too turn truck in by 5. Before movers went back 4 hours. They were already closed at 4:30. I had too call A guy back and he was great ..talked us through a app. Too a drop box. We got it turn in. Woot!! I couldn't do it. My moving guys handled that. Thanks uhaul

Ricky W 
Rating:
5.0

The service I received was excellent.

ALISA M 
Rating:
5.0

Customer did not leave a comment.

Juan G 
Rating:
5.0

Customer did not leave a comment.

Jeffrey V 
Rating:
4.0

Sunday morning drop off. I get it. No body there, but, I got a receipt by email later. They had a lot of equipment on the lot. I would probably go there if I needed something in the future.

Robert J 
Rating:
4.0

Representative was friendly and helpful.

Peter V 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
3.0

Customer did not leave a comment.

Britteny H 
Rating:
4.0

Customer did not leave a comment.

David H 
Rating:
1.0

The facility was a complete mess. I was asked to enter the establishment to complete rental forms but made attendant come outside on porch to process forms . The place smelt of cat an dog Pooh, it was nasty, someone needs to check it out. Never will I nor suggest anyone go there to rent. Keep It Clean Total Detailing is a disgusting title for this place.

David W 
Rating:
5.0

Best Uhaul location I have been to. Great customer service.

morgan r 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
3.0

Truck was making a noise but the guy at the desk said it was ok. The truck used 81.00 of gas to go 121 miles. That is way out of line with normal.

Allen R 
Rating:
4.0

Customer did not leave a comment.

Matthew B 
Rating:
3.0

Customer did not leave a comment.

Sandra R 
Rating:
2.0

Customer did not leave a comment.

Stephen J 
Rating:
5.0

Excellent help and assistance

Lourdes M 
Rating:
5.0

Customer did not leave a comment.

Anthony D 
Rating:
1.0

I filled up the tank to exactly the where it was before returning. even took a picture of the gas gauge. the person accepting the truck asked me to leave it and didn't even bother to check anything. after returning the truck there was a charge for three gallons of gas at 5.75 per gallon. how did he calculate 3 gallons. didn't even feel like talking to him as he is not the kind of person one can reason with. Just disgusting! people sinking to any lows to scam a buck.

Chinthaka L 
Rating:
1.0

Provide the truck at the location that I rented instead of making me drive two hours and take off work because your system screwed up

Jerry J 
Rating:
2.0

Customer did not leave a comment.

Bradley H 
Rating:
5.0

Customer did not leave a comment.

Lee F 
Rating:
5.0

Customer did not leave a comment.

Lexus H 
Rating:
5.0

My experience with this company was great. I could not find anything to say badly about them they are a set of understanding people. Great service!!

Ivy S 
Rating:
1.0

This location is super messy and very dirty. The persons working there were very inefficient as it took forever to get the truck checked out. Uhaul should do an inspection of this facility and either fix it or close it. The worst uhaul location I have ever been in and I have rented quite a number over the years.

William R 
Rating:
5.0

A very friendly and helpful experience

Rhonda H 
Rating:
5.0

Customer did not leave a comment.

KATHYLEE M 
Rating:
1.0

I was moved from the original location that I scheduled without a warning. I had to drive an additional 30 minutes to go pick up my truck. Also, this place is fairly unclean.

Connor L 
Rating:
5.0

Customer did not leave a comment.

LATOYA H 
Rating:
4.0

Drop off was in a field, with the office/home located behind it. The manager came out to meet us and was very friendly and easygoing. Check in was super easy.

GEORGEFREDERICK M 
Rating:
3.0

Na

Gina B 
Rating:
4.0

Customer did not leave a comment.

Patti W 
Rating:
5.0

Customer did not leave a comment.

Shauna S 
Rating:
5.0

Customer did not leave a comment.

William G 
Rating:
5.0

Jeff was nice and he helped me with my moving needs will go back for all my moving needs in the furture

JACOB C 
Rating:
1.0

Customer did not leave a comment.

Allison G 
Rating:
5.0

Customer did not leave a comment.

Jon D 
Rating:
5.0

The owner of the establishment was awesome! His name is jeff!

Joseph H 
Rating:
5.0

Great folks to do business with. Very down to earth and friendly!

Meg H 
Rating:
1.0

I had to change the babies diaper that was sagging and nasty and his kids were fighting. The little girl was being very nasty to the other child. He couldn’t get my reservation done due to having to tend to the kids fighting. Not a very good business environment. If he sees this, you need to bust the youngest kids butt. I feel bad for the oldest daughter.

Lori B 
Rating:
5.0

Customer did not leave a comment.

Amilkar M 
Rating:
5.0

Customer did not leave a comment.

DANIEL Y 
Rating:
1.0

Read earlier assessment!

Sandy S 
Rating:
5.0

Drop off at this location was pleasant, however the original drop off sight 2329 Davie ave. Statesville NC was a nightmare, the man who runs it was rude and should not represent your company, he told us in part to F off

Bill A 
Rating:
5.0

Return location AMAZING!!!!

Heather C 
Rating:
5.0

very nice and helpful

KEN F 
Rating:
5.0

Customer did not leave a comment.

dale H 
Rating:
5.0

AAA+++++++++++++++++++++++++++

RAY W 
Rating:
5.0

Customer did not leave a comment.

Kevin C 
Rating:
5.0

Super as always!!!

KEN F 
Rating:
5.0

Always great with these folks

KEN F 
Rating:
5.0

JEFF AND JENNIFER TREATED US LIKE FAMILY I WILL NEVER USE A DIFFERENT LOT AGAIN I'LL BE A LIFETIME CUSTOMER THANK YOU GUYS SO MUCH

DANEL L 
Rating:
3.0

Customer did not leave a comment.

travis h 
Rating:
4.0

Customer did not leave a comment.

Daniel F 
Rating:
5.0

Very satisfied 10 Stars service...

VICTOR W 
No reviews have been submitted for this location.

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