Pickup location is not a legitimate business, it’s a rundown/overgrown dump. There was no one there, when I called the number I got a message saying everyone was busy with other customers, what a joke. The neighbor finally got ahold of the owner. U-Haul should not be sending their customers to such a sketchy place. Also, the trailer’s brakes didn’t work and I had to call for a repair. Generally this was not a good experience at all.
Jeffrey W
Customer Reviews for Keep On Rolling Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reps were very attentive and nice. Could not have asked for anything more. Location was changed by Uhaul last minute and was not even close to where I scheduled. Offered no compensation or discount for inconvenience if extra time and mileage
JOEL AThe location is confusing bc there is no office, so a more prominent sign would be extremely beneficial. The gentleman who works there was awesome though!
FRANCHESCA J