The drop off location is located in a really shady location in a run down part of Edmonton, with zero staff presence. And they charged me a $25 cleaning fee, even though I cleaned out the van completely.
Les P
Customer Reviews for One Stop Store Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They unlocked the storage to the wrong truck and wouldn't even come to my location to unlock the truck. It took forever for them to respond on the phone and they ended up just telling me to go to a different location to get it unlocked.
Devin HSo far so good
Johnny AI had an emergency where i was forced to re route and customer service was impossible to get a hold of especially the one in british columbia. Edmonton was very helpful and they resolved my issue.
Giovanni S