great experience
ARTHUR D
Customer Reviews for Keller Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location is convenient. Easy in and easy out as opposed to Roanoke location.
William BMonte is the best
AJ FThis location is perfect! The staff is friendly, helpful and efficient. I would recommend this location!
Margie RNothing improvement. Monte was so gracious and kind! Such a nice man !!
Dana HThe windshield wipers were terrible And we had rain the first trip But the real difficulty came when I left frisco Texas for an hour and half drive in 4-5 o’clock traffic and then the air went out. It began blowing warm air after having parked it for over 24 hours. Keller couldn’t help and gave me a uhaul number and when I called they said maybe roadside assists. This was a far below average first time corporate rental. I brought it back far more than full since it also rented with less than a quarter tank I missed my last destination of shows because of the air situation. Never got it resolved. Left messages Etc
dana yOperator was very friendly and courteous. Even gave me a ride after returning the truck.
Jim RI like your customer service it was grat and everything it was easy and fast Just if you can offer more trucks for 20 f Thanks a lot
Awny Bkeep up the good work
David RFriendly knowledgeable service! Equipment in excellent condition! If you need a rental, I highly recommend this location!
James RExcellent experience. Will definitely recommend
Keith RMonty was outstanding and very polite and welcoming. He was very clear and precise. Really clean and well organized shop and highly recommend! He’s the kind of guy everyone should emulate… Respectfully, Mike A
MICHAEL ANothing to add. This was a pleasant experience renting the U-Haul. Thanks!
Joshua LOwner was super helpful and friendly. I’ll definitely be back.
CHRISTOPHER OMontie and Team are very customer friendly, responsive, and a pleasure to work with.
MARK CThank you so much for allowing me to extended another day!! You saved me big time. The only thing I noticed is it said oil life 0% so it might need an oil change before the next guest! Thank you!
Justin TNot marked very well, hard to find.
TOBEN MThis location was very good and the gentleman that works there is very professional and friendly, it's my go to any time I need a storage or a Uhaul and I will definitely refer all my friends and family to go there as well.
DAVID DThe windshield and windows were very dirty. The interior of the truck was very clean.
William LMonty is super
DOUGLAS SVery professional and clean
Mahesh MMy previous experience with U-Haul was not good because the staff was uncaring to the point of rudeness, but this experience was excellent. The person who checked us in was extremely pleasant and helpful. While the equipment was clean and otherwise well-maintained, the AC worked only intermittently, and it was extremely hot that day. The gentleman who received the complaint was genuinely concerned and apologetic. The location was clean, but it too was hot inside.
Lynn Wi have nothing that i would change quick and easy
CHARLES B