MATTHEW L.
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Customer Reviews for Kelleys Affordable Mattress
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Kelleys Affordable Mattress
JOHN H.
The location did not have the proper wiring to connect the electrical to my vehicle. The wiring harness was missing from the trailer, and the extra one the location had was broken. I had to go to a different location to get the harness, which meant I had to drive without brake lights and turn signals.
DENNIS H.
Junk laying all over the grounds.
Randy B.
We used after hours equipment return option.
Joseph D.
Picked up a trailer to do an in town move. The equipment was in good working order. Dropped it back off that same night after the store had closed and was not falsely charged anything extra despite not doing an in person check in.
CHAD K.
Let me know we have a mileage cap up front! Not a day limit! We were told 2 days so we made 2 trips then charged mileage overage!
Christopher P.
Staff would benefit from additional training on how to use the reservation system.
Matt L.
Way over charged me. Flat out lied about prices.
Clinton C.
I had a horrible experience with the scheduling and miscommunication. We were supposed to pick up our equipment at 6am. The place was closed, thankfully Shannon (the worker) was there before his shift and seen us confused. Even though he wasn't getting paid he called around and ensured we were taken care of. He never complained and did not seem annoyed with us. The people on the phone did not know what they were doing but he made everything as good as he could.
Ryan J.
Make sure the attendant secures the net that goes over the tire to hold the car to the trailer. I noticed it frayed the ends on the straps because it drug on the roadway.
DEREK W.
Was told I would have money refunded since I returned the vehicle with less miles then I was given AND 3 days early. Wasn't the case. Lies.
Shelby G.
It was fast and easy . Really neat with the online checking in!!
ron D.
I dropped off the trailer after hours and there was not a good spot to leave it. Had to place it on a slight incline and had to place a couple of rocks in front of the tires to hold it in place. Not very safe.
Lauretta R.
This location charged me for an extra day, which was totally WRONG!!!!
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