Highly recommend. Very friendly
Kamille F
Customer Reviews for Kennedy Convenience And Grocery Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and helpful owner. Will book from this location next time for sure.
JIJUN NWorker in Finch and Kennedy is so bad. No customer service at all
ZE QGreat service and great van!
Harsh TAmazing work by the lady at the counter. The man however was rude. Can improve.
JRS CThis location is best for the uhaul rentals. They were very helpful and helped us with all our requirements. I highly recommend this location for the uhaul rentals.
Jaykumar GDirty broken truck. Not only was I not given the 50 dollar guarantee after they fail to have my truck ready at the time for pick up, but the truck I received was disgusting with food crumbs, eating utensils, glasses, and safety concerns such as check engine light, squeaky weak breaks, broken lock on passenger door, broken seat belt for the middle seat, ignition key hole was wonky, and the lock on the back of the truck was barley usable. Overall, just unacceptable.
Adam NThe staff was very friendly. She help me with every step.
Karanjit KExcellent customer service. 😌
Suvalakshan PNice customer service. Staff friendly
CHIRANJEEWA SEven after some booking issues due to U-haul website, the store employees were really helpful and helped me get my booked truck. Greater service, would definitely recommend.
ABHAY NExcellent customer service. They really care about your questions and put time aside to answer your questions.
Mahjabin HNeed to rent a truck to furniture from multiple locations but the times didnt work out. I had to book from multiple uhaul locations. When I was about to return the truck I was telling the kinda lady we needed to go pick up a truck from another location. She had informed me that another customer had cancelled and we can keep the truck for longer but needed to bring it back by a certain time for the next booking. Everything worked out for me in the end and the staff even closed off the rental for me when i brought the keys back. Very friendly staff at this location.
Elaine SGreat seevice
HIRUY GThis location vehicle very neat n clean. I appreciate. Thank you
Deepak JI dont know the purpose of reservation/booking an appointment i booked for a 10inch no one informed me ahead of time that the car changed to 9inch csrgo van. Ending up the stuff i need to put it that day did not fit. And it is not organize.
Joanna EService was really good and on time. Everything went well :)
Rahul Kgood service！nice staffs
Zhuobin SBest service. People were super polite. Will surely recommend to friends
JIANZHONG DI had a terrible experience at this U-Haul location, and I will never rent from them again. • Payment Issues: We rented a dolly and paid by credit card in advance. The lady at the counter rudely questioned why we used a credit card, then charged us an extra $0.25 and forced us to pay by debit card as well. • Fuel Scam: When we returned the truck, they claimed we didn’t refuel it. This was our first time renting from U-Haul, and no one ever informed us that we had to return it with the same fuel level. When we explained this, the staff admitted they never gave us this information but rudely told us, “Why didn’t you ask?” • Fraudulent Charges: A staff member first told us there would be a $65 service fee for refueling, which would be charged to our card and invoice. When we agreed, another staff member came after us and suddenly demanded $40 cash/debit at the counter, saying he would “take care of the refueling” off the books. This is completely unprofessional and feels like fraud. This location is cheating customers, forcing unnecessary payments, and treating people with disrespect. I strongly request U-Haul to refund the $40 that was taken illegally and to review this location’s unethical practices
Avinash PGood Experience, they are open till late night.
toby bBest U-Haul location ever
MIHAI CVery good
SUBRAMANIAM SEverything was great. Service was very professional and friendly. Definitely recommend
IRFAN GSuper service!
JEFFERY KRecommended for friends! Excellent services
CHEUK FEveryone very friendly and helped me alot with managing the move. I would definitely recommend this place to family and friends
STAVROULA DVery excellent 👌👍
Krence DGood service
Chun kVery friendly and helpful
KEZHEN LGood service
VIMALAKATHN AThey has an amazing cat
SUTRISNA WOwner very good advise and friendly, the truck running still good, I am so happy for that.
ZHUOYAO WVery quick and efficient the lady help me was very nice. Helpful getting me set up. Would recommend This location
FRANKLIN BService was good i had to keep the truck for another day. And it was no problem i would recommend them any time truck was well cep and clean good service 👍
MARCELLE BThey were awesome. We chatted and laugh like we knew each other long time. My first time her but was very happy to do do business with them
Sheryl Fhe is really helpful and humble person .
RAFIQ CWe rented the Uhaul from this location and the service was very quick. The person handling was so helpful. Very welcoming and nice experience. Will surely recommend this location to everyone.
INKARAN KThe customer at this location was top notch. I will absolutely recommend my friends and family
ABU SI refueled the gas to the initial guage and was still OVERCHARGED for gas. The parking in this location was bad and difficult, during the process of parking and reparking, the gas guage dropped little. I will understand a 3 to 4 litres charge but a 10 litres charge is outrageous. I have the picture. Why would you cheat on a customer?
BABATUNDE A