Customer Reviews for Kenny's Garage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kenny's Garage

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Greg F. on

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Bruce F. on

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James I. on

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Thanks

Breena F. on

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leon Y. on

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Raymond P. on

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Joe G. on

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Russell D. on

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Jeremy H. on

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Gabriel T. on

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Thomas M. on

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Randall M. on

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Nothing. Everything went exceptionally well.

Jeremy B. on

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Make sure your employees have all the access needed to fix screw-ups made by your crap software. I made a reservation through N A.D. autoworks in crestview, FL. They completed the process for me, so i could pick up a specialty trailer from kennys garage. I was there 1.5hrs because that employee and the representative on the phone couldnt figure what went wrong with the software. I was checked in and out before i ever picked up the trailer. B.S.

Cheri B. on

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minyonna M. on

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Very Professional, No wait time, Representative at this location was very helpful and knowledgeable. Thank you!

Michael C. on

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Darrell S. on

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This place is my go-to for uhaul equipment. I've never gotten junk from this place and will continue to get any rental equipment I need from them.

Christopher J. on

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William P. on

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Drop off was quick and super easy. Kenney was friendly as usual.

henry G. on

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All Good...

michel T. on

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The only thing wrong was the speed of the computer, very slow.Very friendly service and helpful!

SANDRA M. on

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Candice B. on

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Susan M. on

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Have rented equipment from this location a few times. Always a great experience.

Max M. on

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Nothing to comment about. Dropped off after hours.

JUSTIN W. on

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Grady N. on

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Will S. on

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Daniel C. on

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The only improvement needed is on my part. I did a last minute reservation and tried to pick up the trailer a half hour later and was there an hour before I said I would pick up so the reservation had not even populated yet.

Donald B. on

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Return went very quickly and was hassle free. The gentleman working behind the desk was very friendly and I didn't have to wait very long to turn in the truck and have my receipt in hand.

Kayla R. on

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I trusted uhauls equipment to haul my 23,000 dollar harley Davidson motorcycle, and the Uhaul trailer did its job and made the 5 hour trip with no complications! I am very pleased. Thank you guys so much!!

Marion T. on

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When I've driven several hundred miles and unloaded my furniture, my only objective is to return your trailer and not incur an additional fee because that was not necessary. I was told that there was no U-Haul dealer in the city open and that I should drop-off the equip0ment with no confirmation that it was returned on time and not damaged. Your only suggestion was to use my cell-hone and logon my account. What account? I was never told that this might come-up. It was an aggravation that I did not want and certainly not as timere as I was. Next time I'll try to find a company who offers better customer service.

RUSSELL B. on

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Paul L. on

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Nice customer service and prompt service.

Elizabeth H. on

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Tanya O. on

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David C. on

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al R. on

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Johnathan J. on

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Daniel J. on

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Kenneth B. on

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Doris P. on

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Shailendrakumar P. on

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Help full & good person help happyly & quick we will go back when we need U-Haul to same place Thankyou very much

Don D. on

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Nothing, everything was great.

James A. on

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Dan W. on

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CLIFFORD M. on

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The location I reserved the trailer at did not have any trailers the day i arrived to pick it up. I had to go to another location to get my trailer.

Bobby L. on

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Nick K. on

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Kenny from Kenny garage was excellent! Couldn't have had a better experience.

LARRY O. on

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Sixto R. on

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Jenny T. on

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Very simple to get in and out of, great location and staff was very helpful, I will rent here again and recommend as well.

Brett M. on

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PERRY W. on

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Steve M. on

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Richard K. on

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Lacey G. on

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Michael B. on

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Sarah M. on

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Great service!! Friendly staff, willing to go the extra mile. Thanks

Anthony G. on

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John G. on

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JAMES M. on

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Bonnie G. on

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Very fast and good service, needed a rental in short order and Kenny's Stepped up.

John G. on

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Nothing yet, this is the 2nd time this month that I've used Uhaul and will use them tomorrow again! Thanks for being expeditious on rental pickups and turn-ins!!

Dan W. on

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Connie B. on

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Owner rent vechile that had 2 very tires on it. One on driver side blew out while I was driving. And when road side assistant came out he had to replace passager side too. When I took truck back in owner said he awear of truck needing new tires. And didnt do anything about it just left truck be rent to another family. I'll never rent from uhaul again and make all my friends and family doesn't either.

jennifer F. on

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JAMES M. on

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Alia E. on

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Kenny was awesome. Very clean cargo trailer and very easy process for pickup and drop off. Kenny was extremely accommodating and I more than appreciated everything he did to help me.

Lisa J. on

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Tyler J. on

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JOHNATHON L. on

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Easy pick up and drop off

joe D. on

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No issues here. Nice pleasant help upon pick up and return. Needed for just 2.5 hours.

Donald H. on

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TESSA P. on

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Kristy S. on

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Annette L. on

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Brakes need a little adjusting.

Amos T. on

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Anthony C. on

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Trudy C. on

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I couldn't find the truck in the lot even after asking for help. It's right outside is not helpful. I did not know there was a mileage charge or charge for a hand truck. I was not told how to return the truck after only a few hours if using it. Door was locked and calls went to answering machine. Thankfully another customer told me where drop box was. Won't rent from Kenny again.

Windy V. on

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My problem is the price quoted online was no where near what I was charged. I will never ever rent a moving van from u-uhaul again.

Marcello I. on

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Louis R. on

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Joe T. on

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JESSE C. on

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Returning the equipment was very fast and sufficient.

Roger M. on

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No improvements required. Drop off was easy, rapidly accomplished, and email receipts were accurate and timely. Kenny returned my phone call message from home when I was arriving and his business was closed. I needed to drop off the dolly at a different location so I could unload the truck. No problem finding Crestview Food mart location and and excellent service getting the dolley unhooked. After unloading truck we dropped it off at Kenny.s and overall a good experience with U-Haul for the entire one-way move.

charlie T. on

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gabiel C. on

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Absolutely not. I would not advise anyone to use this location at all. I didn’t feel safe and the it’s very dark inside the building. I stepped inside to ask for assistance and the owner and a customer said “look at this f***ing guy...GET OUT!” I was actually scared. I left not knowing if anything else needed to be done for U-Haul. Also there were lots of vagrants outside in the parking lot and I would not advise that any family come here at all for fear of being accosted.

Steve M. on

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They were very helpful and made sure I was completely satisfied with the equipment before I left. Great experience

Allen K. on

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We have moved several times and rented from Hertz, Budget and Uhaul in the past. Kenny’s Garage and their service was by far THE BEST experience thus far!

Robert M. on

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Patrick D. on

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Steve M. on

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Shari M. on

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Chris L. on

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If you say what location you want to pick it up, have the item at location not at another location. Also why wasn’t my price changes for the Crestview to Tarpon Springs (8dollars cheaper) to your web site. I should not have been charged the Fort Walton price.

Lesia R. on

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When I picked up my Uhaul, The man was rude. He handed me the keys and my contract told me the number of the truck. I had to go find it. It was dirty. Broken glass everywhere. Had a flat tire half way to my destination. Found out it was a bad valve which should have been checked before I left.

Charles B. on

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Truck was dirty on inside at pick up. Over all Fantastic experience very polite staff

Chris C. on

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Timothy N. on

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The truck was terrible. It is borderline unsafe and undriveable due to the side mirrors constantly shaking. Additionally my little girl got eaten up by fire ant bites. There were literally ANTS in the upholstery of the seats in the truck. Absolutely the worst uhaul experience I’ve ever had. I have the videos of the mirrors shaking and ants in the truck. Almost thought about posting them online with the #uhaulfamous tag... it is going to take a lot for me to ever use a uhaul again..

Phillip S. on

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