I was told that they were going to waive the fee for the additional day since I still dropped it off the day it was due to be back just after hours because it rained really bad and I didn't want to get stuck in the mud...then after charging me for that they also charged me for gas when I made sure I had the same mileage as when I picked it up.
Chasity L
Customer Reviews for Kentwood Portable Buildings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The use of the U-Haul app made the pick up and drop off process very easy.
ANTHONY B