Customer Reviews for Kenwood Corporate Centre

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kenwood Corporate Centre

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Reginald W. on

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Very good service with a smile!

JOSE E. on

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Excellent customer service, cooperative, polite, informative, overall an excellent experience.

Laura B. on

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Guy was very very nice. Came out to help us in the freezing cold and was very very helpful! He let us drop off the trailer first so we could unload without it

dave v. on

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Seamless and the staff was great.

STEVE B. on

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Excellent service!! Highly recommended

Hugh M. on

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TOM M. on

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JOHN W. on

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Pricey because mileage charges but everything else was either good or excellent.

ANDREW M. on

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Barb Q. on

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Exceptional customer service!!

Arnprior G. on

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Amanda F. on

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I had a great experience here. Staff are friendly and helpful and gave me all the information I needed to be well informed about the whole process. Thank you

ken o. on

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Stephen G. on

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Always great customer service....my go to location.

Martha L. on

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paul r. on

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Kirk V. on

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Josh C. on

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JOHN L. on

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GLENN H. on

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Diego L. on

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Gregor B. on

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Edward M. on

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ted w. on

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Could not have been a better experience

Paul M. on

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Great service and staff.

WENDY N. on

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Excellent experience with this location. We had furniture stored at Kenwood Storage for our daughters and used uhaul trucks to move their furniture to their new locations when they moved. The trucks were very new, clean, ran well and were easy to operate. Staff were friendly and helpful. Highly recommend.

ken o. on

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Stacey M. on

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Garrance B. on

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Eric W. on

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When renting it said i got free storage for a month, make sure to double check to see if your drop fof location has storage or your screwed like i was, and hte pick up people don't tell you that you are screwed.

alex m. on

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carl c. on

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Very nice and helpful staff.

Jessica M. on

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ouray v. on

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Pilon Funeral h. on

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Mark runs a first class operation!!

larry d. on

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carol r. on

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Service was wonderful, thank you!

keith o. on

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Jack P. on

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everything went well as expected

tanner C. on

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Customer service rep Arnprior arrogance for sure Told me I needed a credit card or a cashiers cheque for 150 dollars before we even started Does she have a credit card??? lot full of trucks only wanted one for a couple of hours Told me I was lucky that she had one left Then said they were booked for weekend What ???? Tuesday only needed for couple of hours Seriously??? Ottawa location Coventry few weeks ago were Awesome!!!

andy t. on

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GREG L. on

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Fraser H. on

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Deborah M. on

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Excellent customer service

LINDA P. on

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TERRY T. on

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Sean O. on

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The fellow Mark who served me was very helpful and got us in and out with ease. Would recommend this location anyday.

Ruth M. on

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No problems at all.

connie d. on

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blankets left behind as they were not put in truck

paul r. on

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I can't think of anything. I will rent from you in the future. Your location is minutes away from where I live and the service was fantastic.

Robert G. on

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We had no problems - everything was as requested

Gary L. on

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Very expensive gir three hours

toni m. on

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Amandeep S. on

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I had to drive a total of 40km out of my way (40 total including both ways) because the vehicle I requested was at a different location. Instead of compensating me the difference, I was required to pay the mileage additionally to pick up the vehicle. Not impressed.

Jeff k. on

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I had a great experience! Nothing comes to mind. Staff was very helpful and friendly.

Jason W. on

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The Arnprior location was excellent and Mark was top notch. My one complaint was related to the Carp Road UHaul where I stopped with the trailer after unloading to inquire if I could drop the trailer there and save a return trip To Arnprior. There was a lady there in the office who told me I could at no cost and even took my contract and signed it off. About 45 morning mins later I received a call from Glen at the location telling me that there would be an extra charge and that this lady didn’t work for him. I had to drive back to the UHaul and then back to Arnprior or get charged $125 for wrong drop off I think they called the it. Very unprofessional and inconvenient for me and costly to return etc.

marcel b. on

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Nicole R. on

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The trailer that we had rental was broken. After being there for about an hour, we had to drive 20 minutes out of our way to pick one up at a different location. We were not given a discount or anything for our inconvenience. In my opinion, that is not good customer service (although both gentlemen were very nice). Also, equipment should be checked prior to pick up day to ensure that it is in good working condition.

Ian G. on

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Tony V. on

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mark was so helpful. i did not know what to do and he steered me in the right direction. thanks to mark. he is the best.

doug n. on

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Margret Ann N. on

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doug n. on

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great job by Terry!

Michel V. on

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GUTY G. on

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Excellent service again at Kenwood.

doug n. on

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excellent job by Terry!

Henry S. on

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laura d. on

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Blaze C. on

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UHaul is a company ran in shambles. I order a rental truck to be picked up at Carlsbad Auto Service 6525 Russell Rd Carlsbad Springs, ON K0A 1K0 on June 2nd, 2018 at 3:30pm. I was charged $151.00 on June 2nd online. I went to go pick up at 4:00pm and was told there were no trucks as of yesterday morning. So I called your call centre. And I spoke to a women who refused to understand me and continuously said she didn't understand me. Then she put me on hold without my consent. Fortunately I was transfer to someone who was able to comprehend my situation and help me out. But when I arrived at the location I was forced to pay an additional $85.00 in addition to the $151.00 I already paid. He read the information that was provided in the system and they said I was text, never received, that I was called but left unknown. So how am I responsible for your miscommunication. Would never recommend UHaul after the hour of miscommunication and non sense I had to go through. If you have any questions. Call me at (613)265-9583

markus b. on

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Urban D. on

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Great people. Great rig.. couldn't have been any better. We will be back. Urban

ELICIA B. on

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They were amazing, so very helpful. Thabk you!

LINDA P. on

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GUTY G. on

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Julie H. on

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Drew M. on

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Paul P. on

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Thanks for the loaner. Great service.

Gaston M. on

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Not sure it needs improvement.

Paul R. on

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David V. on

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Not much. Excellent service.

Mark H. on

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dan m. on

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Nothing to improve. Excellent service!

Peter A. on

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meagan m. on

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Was a tad pricy for a trip to Ottawa and back but overall, it went smoothly. Reception at this location was knowledgeable and quick!

phillip w. on

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It was great.

Anthony H. on

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As usual , great service and no issues at all. Recommended.

john a. on

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It was great, friendly, fast and organized. Definitely use them again.

sasa m. on

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Sharon R. on

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Excellent customer service.

eric d. on

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CHRISTINE K. on

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Richard S. on

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Keith H. on

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WAYNE K. on

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Dieter K. on

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We had a problem with the auto hauler ratchet mechanisms. They definitely needed some lubrication. Aside from that it was a good experience.

Molly G. on

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Nick S. on

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TIM M. on

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Service was fast, with easy pick and delivery with clear instructions and no hidden costs

don r. on

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Randy B. on

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Always fast and friendly. Great customer experience once again.