Customer Reviews for Kenwood Corporate Centre

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kenwood Corporate Centre

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JOSEPH H.
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I liked that I ordered a 26' Uhaul truck and that's what I got. I wasn't downgraded without notice like in previous Uhaul experience at other locations. However, the truck was filthy. A visible layer of dust. I used a Lysol wipe on the steering wheel and with only one swipe it turned the wipe brown. This is unacceptable under any circumstances, but in the light of COVID-19, you would think that they would wipe down the truck “to help prevent the spread.” It's a good thing I had already planned on wiping down the surface areas, but if anybody else hadn't thought of it who knows what could have happened.

Andrew J.
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Customer did not leave a comment.

Chuck A.
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Great service in and out quickly

Fraser H.
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Staff and service are outstanding. They are so friendly and super helpful.

Aidan D.
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After having a million issues with U-Haul customer service over the phone and through the 24/7 app the Kenwood Center had very polite staff.

Christine K.
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Customer did not leave a comment.

alyssa S.
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DANIELM F.
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James C.
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Great customer service

Stephen B.
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Customer did not leave a comment.

Justin C.
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awesome services as usual

Juanita C.
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The staff is very helpful and respectful. The cargo van was in excellent condition and very reliable. The cost was very reasonable. We could not have made our move without U-Haul. Thank you.

Peter M.
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We dropped off at night so we didn't personally deal with anyone at this location.

Aaron M.
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Customer did not leave a comment.

Susan H.
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Terry and Mark were exceptional to deal with.

Justin C.
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The app is the most useless and painful thing I have ever had to deal with ever, im by far frustrated with that app.. thankfully the 1 800 number for Uhaul was helpful into getting me up and running. You guys got some serious bugs to work out before relying on it. Other then that I use this location quiet often when I rent and I have no complaints about it regardless awesome team!

Trevor B.
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Customer did not leave a comment.

E-Ellen R.
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Stephen W.
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Amanda H.
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Above and beyond the best U-Haul location I've ever dealt with in all of my 20 years! The staff there are so amazing, so down to earth, extremely courteous and helpful and went way out of their way for me first time customer in their location. I'm beyond grateful for my experience with them and I will never rent U-Haul from any other location but there!!!!!! From my heart A❤️

Craig C.
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ANDREW J.
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John F.
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CHRIS T.
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Patrick A.
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Previous user left a buildup of gravel on the ramp. This however did not affect the operation and the rain that day may have made removal impractical.

Gary C.
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My experience{2 occasions) has been very satisfactory and quite painless. The vehicle was in excellent condition and helped me complete my dump run without a hitch .Price is very reasonable. Thank you, U-HAUL Arnprior.

TERRY T.
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Customer did not leave a comment.

Wayne E.
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CORYM B.
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Richard G.
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Dustin M.
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RONALD W.
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Nothing

S-Marie M.
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cheryl S.
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THADDEUS F.
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Tony V.
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mark is the best. very helpful and goes above and beyond.

cheryl S.
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Service was excellent! I was in a hurry to move some of my furniture and Mark speedily processed my contract. Thanks !

terry R.
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Customer did not leave a comment.

Frank V.
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Customer did not leave a comment.

MICHAELA D.
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Nothing, great customer service! Quick and easy.

Richard W.
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Was careful to ensure lights were functioning. As it turned out , I had a problem with a missing fuse. Thank you for the extra safety check.

CORYM B.
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Customer did not leave a comment.

Roderic B.
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WILLIAMA L.
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Rodney V.
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Cory D.
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Normand M.
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Rachel V.
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Great customer service

Nathalie M.
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We were very impressed with the efficiency and professionalism displayed by Marc at the Arnprior uHaul location! Great service and COVID physical distancing was respected. Thank you!

Marie C.
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Customer did not leave a comment.

Albert N.
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Cargo van was in good running order. However, it had many flies in it (probably more than 10) and smelled a little strange. Luckily flies don't bother me. This particular vehicle had almost all signage and information stickers in French only. Rental location of Arnprior Ontario is a predominately English speaking community. Fortunately I speak French. However, the actual location was very well run and clean with very courteous and efficient staff.

DAVIDL J.
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The bed of the van was dirty with plaster dust and pieces of broken tile. The fuel level was below full and I notified the agent. As requested, I filled the tank before returning but was only rebates $4.00. It should have been $15.00. The van itself ran well, but unfortunately the lack of care checking it in from the previous rental was obvious and unacceptable.

Blaine B.
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Excellent experience

peggy W.
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Everything went very smoothly.

JOSH C.
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Customer did not leave a comment.

PHILIPF C.
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Ernie T.
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Keith H.
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Christopher D.
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Thks for quickest p/u and drop off ever seen. Safe trip returned no issues. Thks guys

Darren D.
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I called this location on Monday, when we had returned home and unloaded the truck. We needed to go through the contents of the truck and move some items to a second location. We could have done this with our personal vehicles but it was easier with the rental truck. Mark was extremely helpful and said that we could keep the truck an extra day at no charge but they would need the auto transport returned on time. We did return the trailer as requested. Unfortunately, when we returned the truck we had to pay for the extra insurance for the extra time. It would have helpful to have all this information when we were making our decision on when to return the truck.

Donald D.
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keep doing what you are doing

Kurt P.
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Customer service was excellent!

Shaun F.
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Customer did not leave a comment.

Richard B.
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Nothing to improve. Very friendly staff.

Deborah S.
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Nothing. It was a great experience!

David V.
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Not much. Awesome service

Fraser H.
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Customer did not leave a comment.

G David L.
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staff was very pleasant and efficient

jeff M.
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Customer did not leave a comment.

MARION N.
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Customer did not leave a comment.

shawn T.
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Mark was very pleasant to deal with and very helpful in the whole process. He practiced covid 19 protocols religiously. Thank you!

MARCC L.
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Customer did not leave a comment.

Jamie B.
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rob B.
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MARCC L.
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andre J.
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Ernie T.
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Joe P.
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Very friendly, trailer was clean ready to go, was in and out in 10 . minutes hitch up and on my way . Would recommend u haul Arnprior in a minute. Thanks for your service.

Richard G.
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Customer did not leave a comment.

Alicia R.
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Very friendly and knowledgeable. Keep up the good work.

CAITLIN B.
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Customer did not leave a comment.

Rod B.
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Requested truck was available on time. Service was quick and friendly. There was plenty of parking

Robert B.
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Patrick N.
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Micheal M.
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Rachel V.
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ALAN J.
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Kenwood Rental centre is fantastic! Helpful, knowledgeable and very friendly! I've rented here a few times now and will continue to!

Sandra C.
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Customer did not leave a comment.

Cory H.
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Very helpful and professional

Robert D.
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all went well. very pleased

Curtis H.
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I had a great experience with the U-Haul truck in our move today, no complaints about the truck, the service received one picking up the truck, and dropping the truck off back at Kenwood Center.

RALPH L.
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Customer did not leave a comment.

Fraser H.
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Service was quick and courteous. There is nothing that I will change, or even suggest. Thank you for the great experience.

micheal L.
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Can't think of anything.

Sabine P.
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The employee was very friendly and polite. I did the reservation online and the pick up and drop of in office . Keep up the great customer service

miriam N.
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Customer did not leave a comment.

Colleen T.
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Nothing to improve from my point of view as my experience was number 1 and I can't thank you enough ;) Best place to get your U-Haul

Marc S.
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Customer did not leave a comment.

Yetta E.
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Nothing, first rate business

ALAN J.
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No improvements needed! You're doing a great job with customer focused needs at hand!! Thank you!

No reviews have been submitted for this location.

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