Customer Reviews for Kerrys Vroom Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kerrys Vroom Service Inc

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Rob M. on

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After trailer was picked up, it was discovered one of the tires was in very poor condition and bald. Dealer arranged for Uhaul service to call me and come and change the tire which was done very quickly, however, the trailer should have been inspected and tire issue found before I picked up. If I had to use immediately, I would not have been able to. Uhaul service (phone & on-site) was excellent.

Tim S. on

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Very easy to work with.

Scott S. on

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Marty S. on

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John I. on

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PAUL M. on

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Bruce M. on

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The only comment I have is that I was charged for a dozen packing blankets and only got a half dozen. Otherwise it was a very good experience.

Chad E. on

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Larry R. on

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paul R. on

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Owner was very friendly and kept typing while we chatted. He assisted all the customers from paperwork to helping to hooking up trailers. Excellent service !!

Randy B. on

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Kevin B. on

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U-Haul reservation experience was horrific. Confirmation was not honored. Changed without noticed, and attempted to hide that a change was made. I consider it lucky I noticed and was able to address, which still took several days and more frustration that could have been avoided if U-Haul conducted business honestly and fairly. I would never recommend U-Haul to anyone based upon this experience, but Kerry's Vroom Service was awesome! U-Haul headaches were out of his control. U-Haul attempted to describe confirmation as a non-confirmation notice that a request was received. Took hours to understand it was an intentional policy of U-Haul which they handled is a disreputable and deceitful manner.

Thaxton S. on

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The furniture dolly was not in the truck, but I was still charged $7.00 for the rental. This location has no outdoor lighting, making the return at night dangerous. There is so much equipment (trailers, trucks, broken-down vehicles), and abrupt drops from pavement to dirt, that it is a serious safety hazard, especially in the dark. Additionally, the neighborhood is sketchy, and I did not feel safe in the dark without being able to watch my surroundings.

ERIC S. on

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Joyce M. on

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Verlan K. on

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cost per mile is way too high I will never do that again. 70 cents a mile is a sham!!!! I had a flat tire and it took two and a half hours to get any assistance. and I had to wait approx 4 minutes before anyone can on line!!!

Lance L. on

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John B. on

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Thomas H. on

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Thomas H. on

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Lisa P. on

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Steve P. on

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Kraig R. on

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Valerie V. on

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Kristin D. on

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AMY G. on

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Dave B. on

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Scott H. on

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joyce M. on

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Nels R. on

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RYAN F. on

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Everything was great. Down to earth guy. Parking was right so he even backed the truck out on to the road for me. I would go here over safety ship in darboy any day.

PAUL M. on

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Katrina D. on

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