Customer Reviews for Ketch-um Bait Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ketch-um Bait Shop

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Kevin B.
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Customer did not leave a comment.

Edward J.
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Oklahoma is the best place ever

ERIC G.
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Customer did not leave a comment.

Mike D.
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Inexperienced employees. It took over one hour to check out a trailer and I was the only person there. Ridiculous.

Ronnie D.
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The location was not clean or inviting, but the staff was friendly. I chatted with help online to extend the uhaul rental for 4 hrs and was not informed there would be a significant increase in the rate. $123 for 4 hrs.... very disappointing

Jim S.
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Customer did not leave a comment.

paul M.
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Nothing the guy's were great keep up the great work

EDWARD R.
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Great location on Grand Lake.

STEVEN P.
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I have been here before. Love the helpful people

Sih Y.
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Customer did not leave a comment.

Jim S.
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Jeff S.
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I had an issue with equipment availability but the site worked with me on getting equipment substituted. I am working through a billing issue yet.

MICHAEL K.
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The guys hanging out at the outside table were friendly and helpful.

Barry S.
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Customer did not leave a comment.

Eileen A.
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Get your computer system up to snuff.

Rick S.
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Customer did not leave a comment.

Larry C.
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Steve L.
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Jeff S.
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Matt M.
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The folks at the Ketch-um Bait shop were great. Very helpful, worked with us on the contract, and explained everything in detail.

Jim S.
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Attendant very knowledgeable and helpful. In and out in about 10 minutes.

Timothy L.
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Customer did not leave a comment.

LARRY J.
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Fast, friendly and very professional !

Josh M.
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Very nice people

David F.
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Best service I have experienced! Richard was great and extremely helpful!!

Jackie B.
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Not a thing

Joseph B.
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Great gentle to work with as well. Friendly, courteous and well organized.

Alvin K.
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Customer did not leave a comment.

STEVE J.
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Rick S.
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james L.
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The trl had a low tire on it after I got it loaded and the brakes were not very good on it not sure if on location or just last renter but is nice when everything works perfectly but still a good trl aired up tire and a little more follow distance so real problems

James M.
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Customer did not leave a comment.

Charles E.
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excellent service

Michael R.
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This nice fellow helped me with my rental of a tandem trailer the only problem he was having was the company's computer system slowing the transaction. Please know he was doing everything right when your system was slowing the process. He helped me hook up the trailer and most helpful.

Tedd H.
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TRACY F.
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Richard P.
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Brian K.
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Good service. Easy to work with. It would be nice if the truck cab didn't smell like smoke, but no other issues.

Charles D.
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Experience was just as expected & needed...excellent

Richard P.
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Customer did not leave a comment.

David B.
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dory D.
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Ahmed A.
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Brandon M.
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James M.
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Was friendly and also very helpful on my returning of the equipment

Dakota B.
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Customer did not leave a comment.

Ronald B.
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Was charged for not returning equipment I never received from original location.

Christopher R.
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Proprietor was very helpful and went out of his way to answer all my questions.

Tedd H.
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HIGHLY, HIGHLY recommend going to here for any and all of your u-haul moving needs. Richard is awesome on customer service and is a great help when your in a bind. Goes beyond expectations to make your moving experience a little smoother and less stressed. They have the most selection of trailers and vehicles ive seen at a rental location within miles of this place. Im glad i use them and wont use anyone else.

Nicholas N.
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After three reservations I finally got a truck and that location is not Vinita. The only person who helped was the lady on the phone but it wasn't her fault the location was wrong. The system wouldn't allow me to check in my truck and my bank account is now on hold and I might miss my car payment. Thanks.

Ted H.
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This was the best u-haul experience ive had ever. They had several options from to choose. Friendly service, very professional and knowledged in the needs of moving. Richard was very easy to visit with and was through in explaining the details of my rental. And he has helped me reserve my next truck this week. Highly recommended! !!

Stacey F.
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Customer did not leave a comment.

Jarrod S.
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Great service

Eddie C.
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Did everything right we were very very satisfied

Kathy W.
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This location has super fast check-out and great customer service. Will definitely use again.

Josh N.
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Customer did not leave a comment.

David W.
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Heather B.
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Manager of this location was very informative with the information. Was able to answer all question. Had a great personality and as had a smile.

Leah L.
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Personnel was very friendly and helpful!

alison S.
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Customer did not leave a comment.

Shawn M.
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Thank You,for making it easy!

JOHN H.
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Change absolutely nothing! Richard was amazing! My hat is off to that gentleman! He was very helpful from start to finish. My trip was short notice and made the part of getting the uhaul trailer as easy as possible. Provided directions to location due to gps errors in area...very friendly. Helped me get a ground wire connected to my truck using his personal equipment...I will recommend him to anyone going or coming from the area! Thank you Richard and God bless you!

Paul S.
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Customer did not leave a comment.

Dale R.
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nothing but good to say great experance

JAY E.
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Customer did not leave a comment.

Heather D.
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Johnny S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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