It states in the truck that it needs to be swept out, ours was not. The location was great & customer service was awesome!
Debbie V
Customer Reviews for Kettle Moraine Town & Country
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly staff, Very helpful .Wouldn't hesitate to rent from them again.
Al JThis place is best service I've ever had at u dual i will go there for now on . Very polite people and very professional
Brandon TThe alignment is off on the unit. Also, picked up with a quarter tank of gas and told to return it that way. I drove 130 miles plus so no way to gauge that. I ended up returning the unit with over a 1/2 tank. I feel I should have been credited for the gas I never used. Should always be full at pick up and returned that way.
JONATHAN SFriendly and helpful staff
NADER RI was very happy with the service keep up the good work
Cameron TYour trailers were parked very close together.. It was difficult to get the trailer out of the parking spot.
James CEngine light was on, the whole time I drove it, over filled gas and was still charged 10.00 extra dollars equipment should be maintained better.
Jerome GThe whole process of renting a U-Haul was painless. Very pleasant and helpful staff
sandy hAbsolutely nothing!! Every time we rent something from you ya’ll are amazing!!
DENNIS MExcellent experience. Quick n easy. Thank you!
SCOTT AWas a real kick in the dick that I had to take the truck almost 10 miles out of the way to a different town when there's a 24 hour drop-off at the gas station down the road. Thanks dispatch. I want my 11 dollars back.
ERIK MGas was NOT full when picked up. I filled it up with the same amount of gas it had upon pickup and dropped it off in Janesville, the attendant said that she would've charged me for additional gas if I didn't have PHOTOS proving the gas level upon pickup.
Kenneth SThese guys do a great job making things easy for us. They are local and helpful.
James VAmazing location! Friendly staff - SUPER easy process. We rented from other facilities and this one is WAY easier to work with! 10/10 highly recommend!
Breanna KThe truck’s loading door was extremely difficult to open and close. There is something wrong with it. There is also an issue with the loading ramp connecting correctly. The door was so difficult to close that my 80 pound son hung on the handle and it didn’t budge. The service at Kettle Moraine Feed was excellent as always! They were very efficient and helpful when I picked up and dropped off the truck.
Kristy RNo place to park. Very full lot. Customer service was amazing. The lady who checked us in was so happy and great!
Daniel SAmazing location! Great experience and they are SO helpful and kind! Will definitely rent from here again.
Breanna KBig thanks to Kettle moraine town &country for my U-Haul rental and for there great service.
SCOTT PThere was a 100$ hold taken from account at time of rental and has not been put back on? Is there reason why?
Whisper FThe young lady behind the counter is such a nice young lady.
Alan HI was charged an extra 16 dollars for whatever reason and will be calling them to complain after I had it back 1½ hrs early
Nicholas WMy first time renting a uhaul and everyone was so helpful and nice. Definitely will go back if needing another
Gabe SThe employees were very nice and very helpful. However, the connection on the back of the truck for the trailer hook-up did not work. I ended up having to go to 2 other locations before the problem was finally diagnosed.
Anthony RVery good customer service.
Rosalie sEmily was fantastic, very helpful and even hooked up the trailer for me! Fantastic service!
david lDon't pile stacks of bagged soil and lawn care products in front of the drop box for the keys. It is in a spot that makes it hard to find. The gal I talked to the day after drop off was very polite and helpful. She took the time to talk to me as a customer, not like some locations that act like it's an interruption dealing with UHaul because it's only a side line to their main business.
Dennis GI can't think of a thing, they were knowledgeable, helpful and polite., All went well>
Suzanne GThe young lady at the desk was very nice and quick as well.
Alan HEverything was great Thank u
Jennifer KVery friendly and helpful staff
Joe FI was totally satisfied with the service at this location.
ed eNothing. Customer service at this location was amazing!
Nicole MAbsolutely horrible customer service there was only one person working and I had to lift my trailer onto my truck because there wasn’t a lifter. I will be getting a refund absolutely horrible
karlya kdont give me a defunct trailer right off the bat on pickup
Valerie WNo suggestions. Good experience at this location
John MExtremely friendly customer service. Very nice location and convenient. I would recommend this site to anybody who needs a box truck.
CAM BBest Customer Experience! I called last minute and she was very accommodating and helpful. I would recommend this location.
pamela oTell them to skip Wingate BP location. That was a total disaster. Went to Town and Country after we canceled our reservation while we were at Wingate so we could get a truck. They were great, friendly AND they knew what they were doing.
Gregg AAwesome friendly down to earth people. Love this place!! Very satisfied with the service.
RENEE KThe owner himself helped me with all the details. His daughter was working and did the paperwork. The car hauler trailer I rented pulled like a dream. It was the same unloaded versus loaded. I even got close to the same gas mileage. I’d recommend this product in this location without reservation. Kind of a joke there. God bless you!
rick wFriendly staff
Richard AOvercharged me for over 40 miles. Luckily, I took pics of the odometer when I picked up the truck and when I returned it. We’ll see if they credit my account.
Joe GPicked up my equipment in a blizzard. U-Haul truck and trailer were stuck. I had to get them unstuck myself. It would have been nice if it was ready to go when I got there at my scheduled time. Can not control the weather, but preparations can be made to midigate any issues.
Mitch KLower the price per mile.
Caroline NVery friendly and helpful people,very good experience
Jeff BUsing the self return did not work at all.
scott mcar hauler needs wider hooks on safety chains. Very difficult to attach to truck
GREY WVery professional and friendly seevice
Dave PGreat customer service from the Main office as well as Town and Country. When a truck became available last minute, the lady from thr main Milwaukee office called me to offer me a truck from a more convenient pick up location. Very appreciated! Very pleased and easy to reserve online also.
Alesia GAll was great.
PAUL BThe 5 x 8 trailer could have been greased up a little more it was quite noisy on the bumps
Brian P