Customer Reviews for Kettle Moraine Town & Country
(U-Haul Neighborhood Dealer)

549 reviews

500 Trading Post Ln   Kewaskum, WI 53040

(262) 626-2265

Office Hours

  • Mon-Fri: 8 am - 7 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(262) 626-2265

500 Trading Post Ln
Kewaskum, WI 53040

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 7 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This place is best service I've ever had at u dual i will go there for now on . Very polite people and very professional

Brandon T 
Rating:
5.0

Customer did not leave a comment.

Thomas B 
Rating:
5.0

The alignment is off on the unit. Also, picked up with a quarter tank of gas and told to return it that way. I drove 130 miles plus so no way to gauge that. I ended up returning the unit with over a 1/2 tank. I feel I should have been credited for the gas I never used. Should always be full at pick up and returned that way.

JONATHAN S 
Rating:
5.0

Friendly and helpful staff

NADER R 
Rating:
5.0

I was very happy with the service keep up the good work

Cameron T 
Rating:
5.0

Your trailers were parked very close together.. It was difficult to get the trailer out of the parking spot.

James C 
Rating:
5.0

Engine light was on, the whole time I drove it, over filled gas and was still charged 10.00 extra dollars equipment should be maintained better.

Jerome G 
Rating:
5.0

Customer did not leave a comment.

DAVID P 
Rating:
5.0

Customer did not leave a comment.

RALPH R 
Rating:
5.0

The whole process of renting a U-Haul was painless. Very pleasant and helpful staff

sandy h 
Rating:
5.0

Absolutely nothing!! Every time we rent something from you ya’ll are amazing!!

DENNIS M 
Rating:
5.0

Customer did not leave a comment.

Jennifer L 
Rating:
2.0

Customer did not leave a comment.

ANDREW G 
Rating:
5.0

Excellent experience. Quick n easy. Thank you!

SCOTT A 
Rating:
3.0

Was a real kick in the dick that I had to take the truck almost 10 miles out of the way to a different town when there's a 24 hour drop-off at the gas station down the road. Thanks dispatch. I want my 11 dollars back.

ERIK M 
Rating:
4.0

Customer did not leave a comment.

THOMAS V 
Rating:
5.0

Gas was NOT full when picked up. I filled it up with the same amount of gas it had upon pickup and dropped it off in Janesville, the attendant said that she would've charged me for additional gas if I didn't have PHOTOS proving the gas level upon pickup.

Kenneth S 
Rating:
5.0

These guys do a great job making things easy for us. They are local and helpful.

James V 
Rating:
5.0

Customer did not leave a comment.

Bruce L 
Rating:
5.0

Customer did not leave a comment.

Amy J 
Rating:
5.0

Amazing location! Friendly staff - SUPER easy process. We rented from other facilities and this one is WAY easier to work with! 10/10 highly recommend!

Breanna K 
Rating:
5.0

Customer did not leave a comment.

ZACHARY K 
Rating:
2.0

The truck’s loading door was extremely difficult to open and close. There is something wrong with it. There is also an issue with the loading ramp connecting correctly. The door was so difficult to close that my 80 pound son hung on the handle and it didn’t budge. The service at Kettle Moraine Feed was excellent as always! They were very efficient and helpful when I picked up and dropped off the truck.

Kristy R 
Rating:
5.0

Customer did not leave a comment.

RICHARD M 
Rating:
5.0

Customer did not leave a comment.

Mike K 
Rating:
3.0

No place to park. Very full lot. Customer service was amazing. The lady who checked us in was so happy and great!

Daniel S 
Rating:
5.0

Amazing location! Great experience and they are SO helpful and kind! Will definitely rent from here again.

Breanna K 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W 
Rating:
5.0

Big thanks to Kettle moraine town &country for my U-Haul rental and for there great service.

SCOTT P 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN H 
Rating:
5.0

Customer did not leave a comment.

Mike M 
Rating:
5.0

There was a 100$ hold taken from account at time of rental and has not been put back on? Is there reason why?

Whisper F 
Rating:
5.0

Customer did not leave a comment.

Laura S 
Rating:
5.0

Customer did not leave a comment.

Mary J 
Rating:
5.0

The young lady behind the counter is such a nice young lady.

Alan H 
Rating:
5.0

Customer did not leave a comment.

April T 
Rating:
5.0

Customer did not leave a comment.

ed e 
Rating:
5.0

Customer did not leave a comment.

DUANE F 
Rating:
1.0

I was charged an extra 16 dollars for whatever reason and will be calling them to complain after I had it back 1½ hrs early

Nicholas W 
Rating:
5.0

Customer did not leave a comment.

Rich B 
Rating:
5.0

Customer did not leave a comment.

Henry M 
Rating:
5.0

My first time renting a uhaul and everyone was so helpful and nice. Definitely will go back if needing another

Gabe S 
Rating:
5.0

The employees were very nice and very helpful. However, the connection on the back of the truck for the trailer hook-up did not work. I ended up having to go to 2 other locations before the problem was finally diagnosed.

Anthony R 
Rating:
4.0

Customer did not leave a comment.

Mark K 
Rating:
5.0

Customer did not leave a comment.

Joel B 
Rating:
4.0

Very good customer service.

Rosalie s 
Rating:
5.0

Emily was fantastic, very helpful and even hooked up the trailer for me! Fantastic service!

david l 
Rating:
5.0

Customer did not leave a comment.

Leslie M 
Rating:
5.0

Don't pile stacks of bagged soil and lawn care products in front of the drop box for the keys. It is in a spot that makes it hard to find. The gal I talked to the day after drop off was very polite and helpful. She took the time to talk to me as a customer, not like some locations that act like it's an interruption dealing with UHaul because it's only a side line to their main business.

Dennis G 
Rating:
5.0

I can't think of a thing, they were knowledgeable, helpful and polite., All went well>

Suzanne G 
Rating:
5.0

Customer did not leave a comment.

Roger W 
Rating:
5.0

Customer did not leave a comment.

Christopher Z 
Rating:
5.0

Customer did not leave a comment.

Wayne J 
Rating:
5.0

The young lady at the desk was very nice and quick as well.

Alan H 
Rating:
5.0

Customer did not leave a comment.

ed e 
Rating:
5.0

Everything was great Thank u

Jennifer K 
Rating:
5.0

Customer did not leave a comment.

Neal S 
Rating:
5.0

Customer did not leave a comment.

Lisa B 
Rating:
5.0

Very friendly and helpful staff

Joe F 
Rating:
5.0

I was totally satisfied with the service at this location.

ed e 
Rating:
4.0

Customer did not leave a comment.

Victoria F 
Rating:
5.0

Customer did not leave a comment.

john o 
Rating:
5.0

Nothing. Customer service at this location was amazing!

Nicole M 
Rating:
1.0

Absolutely horrible customer service there was only one person working and I had to lift my trailer onto my truck because there wasn’t a lifter. I will be getting a refund absolutely horrible

karlya k 
Rating:
5.0

Customer did not leave a comment.

Nicholas Q 
Rating:
5.0

Customer did not leave a comment.

Bill W 
Rating:
4.0

dont give me a defunct trailer right off the bat on pickup

Valerie W 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M 
Rating:
5.0

No suggestions. Good experience at this location

John M 
Rating:
5.0

Extremely friendly customer service. Very nice location and convenient. I would recommend this site to anybody who needs a box truck.

CAM B 
Rating:
5.0

Best Customer Experience! I called last minute and she was very accommodating and helpful. I would recommend this location.

pamela o 
Rating:
5.0

Tell them to skip Wingate BP location. That was a total disaster. Went to Town and Country after we canceled our reservation while we were at Wingate so we could get a truck. They were great, friendly AND they knew what they were doing.

Gregg A 
Rating:
5.0

Customer did not leave a comment.

Mike M 
Rating:
5.0

Awesome friendly down to earth people. Love this place!! Very satisfied with the service.

RENEE K 
Rating:
5.0

The owner himself helped me with all the details. His daughter was working and did the paperwork. The car hauler trailer I rented pulled like a dream. It was the same unloaded versus loaded. I even got close to the same gas mileage. I’d recommend this product in this location without reservation. Kind of a joke there. God bless you!

rick w 
Rating:
5.0

Friendly staff

Richard A 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Customer did not leave a comment.

Donald H 
Rating:
3.0

Overcharged me for over 40 miles. Luckily, I took pics of the odometer when I picked up the truck and when I returned it. We’ll see if they credit my account.

Joe G 
Rating:
3.0

Picked up my equipment in a blizzard. U-Haul truck and trailer were stuck. I had to get them unstuck myself. It would have been nice if it was ready to go when I got there at my scheduled time. Can not control the weather, but preparations can be made to midigate any issues.

Mitch K 
Rating:
5.0

Customer did not leave a comment.

Jenny L 
Rating:
5.0

Customer did not leave a comment.

Gary K 
Rating:
5.0

Customer did not leave a comment.

Wade L 
Rating:
5.0

Customer did not leave a comment.

Michaela S 
Rating:
5.0

Lower the price per mile.

Caroline N 
Rating:
5.0

Very friendly and helpful people,very good experience

Jeff B 
Rating:
5.0

Using the self return did not work at all.

scott m 
Rating:
5.0

car hauler needs wider hooks on safety chains. Very difficult to attach to truck

GREY W 
Rating:
5.0

Customer did not leave a comment.

Neal S 
Rating:
5.0

Very professional and friendly seevice

Dave P 
Rating:
5.0

Customer did not leave a comment.

Daniel S 
Rating:
5.0

Great customer service from the Main office as well as Town and Country. When a truck became available last minute, the lady from thr main Milwaukee office called me to offer me a truck from a more convenient pick up location. Very appreciated! Very pleased and easy to reserve online also.

Alesia G 
Rating:
4.0

All was great.

PAUL B 
Rating:
3.0

The 5 x 8 trailer could have been greased up a little more it was quite noisy on the bumps

Brian P 
Rating:
5.0

Customer did not leave a comment.

LISA P 
Rating:
5.0

Customer did not leave a comment.

Lisa K 
Rating:
5.0

Customer did not leave a comment.

susan s 
Rating:
5.0

Super service at this locale!

Christopher R 
Rating:
5.0

Very friendly folks working here.

William B 
Rating:
5.0

Customer did not leave a comment.

Katie H 
No reviews have been submitted for this location.
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