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SHANE C
Customer Reviews for Kiddies Fun Trak
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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AWES HMoving Price was too high. I dont have money to eat for next 2 weeks. Kindly return atleast 100 cad. Feeling So sad 😞
Shibin JDear Kiddies Fun TrackTeam, First of all, we’re all human, and I understand that one rental experience doesn’t define the overall quality of your service. You likely have 11 months of excellent service and many happy customers, so I wanted to acknowledge that upfront. This was my first time renting a one-way truck, and I wasn’t expecting to pick it up at a different location than what was confirmed on the app. I’ve learned that I need to double-check the pickup location on the receipt, which is a helpful tip for the future. Regarding the one-way truck rental process, I found out that accessing the truck key required opening the locked bay at the back. Unfortunately, the lock was quite stiff and needed significant force to open—possibly due to the cold weather. Additionally, the app didn’t work as expected during the process, and I had to use the website to complete the truck pickup. Overall, this rental taught me to be more patient and to give people the benefit of the doubt. I also want to take a moment to thank Christine for her excellent customer service—it made a real difference. Thank you, Dex
DEX K