Customer Reviews for Kidwell Auto Parts Inc
(U-Haul Neighborhood Dealer)

31 reviews

413 1st St   Parsons, WV 26287

(304) 478-3404

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(304) 478-3404

413 1st St
Parsons, WV 26287

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DAVE G. 
Rating:
5.0

I was disappointed that I had to drive an hour and 15 minutes one way to pickup my Uhaul and was only notified 1 day before my pickup. I was told at this location that if I'm able to return the Uhaul, in New Bern, early I would be be reimbursed for the days not used.

BRYAN MARK G. 
Rating:
1.0

The people at Kidwel Auto in Parsons WV were terrible to deal with and rude. They have no business being a uhaul rental location.

Brandon R. 
Rating:
5.0

Customer did not leave a comment.

Marvin B. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
4.0

Customer did not leave a comment.

Mary Ellen B. 
Rating:
5.0

Customer did not leave a comment.

diana K. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
3.0

Customer did not leave a comment.

Carol K. 
Rating:
4.0

Customer did not leave a comment.

richard L. 
Rating:
5.0

Everyone was very friendly and the only problem was the website gave the woman some trouble

CHARLES W. 
Rating:
5.0

Extremely nice and polite. Easy going pick up and above average customer service

Chelsea G. 
Rating:
5.0

Customer did not leave a comment.

MERLE D. 
Rating:
5.0

Customer did not leave a comment.

Jerry K. 
Rating:
5.0

Great customer service, friendly and knowledgeable.

gary N. 
Rating:
4.0

Suggest closer inspection of vehicles before renting.

Rodger W. 
Rating:
5.0

Customer did not leave a comment.

Meredith E. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
4.0

Customer did not leave a comment.

Mary K. 
Rating:
2.0

Have more clean trucks available. Needed a 26ft and they told me to drive to Thomas or Elkins to get one. Had to use a 20ft, that's the biggest truck they had available. The bad part is no one tells you they don't have it until the last minute. Also they wouldn't buy boxes back unless you saved the receipt, which they don't tell you that until it's too late! Sucks!

Graham C. 
Rating:
5.0

Customer did not leave a comment.

Jerry K. 
Rating:
4.0

Customer did not leave a comment.

HAYWORD P. 
Rating:
5.0

Customer did not leave a comment.

ALAN T. 
Rating:
5.0

Customer did not leave a comment.

Darrell L. 
Rating:
4.0

Don't rent a truck with bald tires!

JACK M. 
Rating:
5.0

No hassle drop off. Convenient hours. Very helpful.

Tammy D. 
Rating:
4.0

Customer did not leave a comment.

ray F. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

find out what went wrong with the internet, it was going to charge me over $600.00 to much. I will never use the internet again, Than goodness you have good people in Parsons.

Frank D. 
Rating:
4.0

Staff was friendly and helpful.

Craig I. 
No reviews have been submitted for this location.

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