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DAVE G.
Customer Reviews for Kidwell Auto Parts Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was disappointed that I had to drive an hour and 15 minutes one way to pickup my Uhaul and was only notified 1 day before my pickup. I was told at this location that if I'm able to return the Uhaul, in New Bern, early I would be be reimbursed for the days not used.
BRYAN MARK G.The people at Kidwel Auto in Parsons WV were terrible to deal with and rude. They have no business being a uhaul rental location.
Brandon R.Everyone was very friendly and the only problem was the website gave the woman some trouble
CHARLES W.Extremely nice and polite. Easy going pick up and above average customer service
Chelsea G.Great customer service, friendly and knowledgeable.
gary N.Suggest closer inspection of vehicles before renting.
Rodger W.Have more clean trucks available. Needed a 26ft and they told me to drive to Thomas or Elkins to get one. Had to use a 20ft, that's the biggest truck they had available. The bad part is no one tells you they don't have it until the last minute. Also they wouldn't buy boxes back unless you saved the receipt, which they don't tell you that until it's too late! Sucks!
Graham C.Don't rent a truck with bald tires!
JACK M.No hassle drop off. Convenient hours. Very helpful.
Tammy D.find out what went wrong with the internet, it was going to charge me over $600.00 to much. I will never use the internet again, Than goodness you have good people in Parsons.
Frank D.Staff was friendly and helpful.
Craig I.