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WILLIAM K
Customer Reviews for Killane and Sons
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Service, truck well maintained. I will definitely recommend this Location,
EMMANUEL CMr Killanr is always friendly and helpful.
LATAYNE PTruck was returned after hours. We have rented a truck from them before and was very satisfied. No changes noted.
Patricia tvery friendly.
JEFFREY FIt was very nice and the manager was helpful and made sure I had all that I needed to have a great trip.
TROY GA+
KIRK CA+
Kirk COwner was a nice guy
JOHNNY PNothing! They were great, very helpful, knowledgeable and very friendly people
Shannon WEverything was great. Thank you.
JESUS BI wanted to rent a cargo van there were none in my area a Representative called me and said they would give me a 10 foot truck and I said for how much and they said the same price as a cargo van a cargo van rents for 1995+ $.69 a mile I put 302 miles on the vehicle. Which would’ve been $208.39 plus the 1995 for the rental of the vehicle I was charged $370 which is $170 more than it should’ve been they gave me a $60 refund so I still paid $110 more than what I should’ve for the rental of the U-Haul this thing is a total rip off. I would not recommend renting a U-Haul to anyone and I will never rent another U-Haul.
DEBRA KBest experience I've had at any uhaul location.
JEFFREY SN/A
Kadin MExcellent customer service was given at this location and the truck was the cleanest and best maintained that I have ever seen when renting a U-HAUL.
Jon LN/A, service was great
Mary MThis location/staff always go above expectations
don aThank you for making this easier!
John BJust keep doing what your doing.
russell wThis location was one of the best experiences I've ever had with a Uhaul dealer. And one was a former boss!! He really did an excellent job and was easy to work with and made the whole process seamless. Definitely representing the company well!!
Benjamin MNothing. They were awesome start to finish. I'm a mover and if I'm ever back in town for work they are who I'll call first.
alex hThe staff was friendly and welcoming.
richard dVery accommodating and friendly! Great experience.
tracy eRemaining the way you guys are
JOE BSo to be blunt - these guys are the best !!! The attitude is one of what can we do to help you get your move done. Kind, courteous, just plain easy to deal with. No BS whatsoever. Totally enjoyed dealing with them. When I turned the truck in they were kind enough to give me a lift home. Compared to the other U-Haul dealer in our one horse town these guys shine hard and fast !!!
dave gThe truck was clean but it had an exhaust issue!! From the moment I drove off the sound was so loud! When we dropped it off the guy asked about it and I reported it was like that when I got it. I just thought it was normal, I’ve never driven a U-Haul before.
Kendra CThe truck developed a leak in the passenger side rear drum. It did not effect the move, but was a concern.
JERRY ANo contact with anyone but left the trailer as instructed by the sign in the window. We took plenty of pictures to prove we dropped the trailer off.
Justin FYou should offer a 6 hour rate for in town on the trailers. It would also be nice if you offered a military discount.
Roy DVery helpful service.
Janie DFast efficient got my work moved out
Courtney BMr. Kilane was great, friendly and extremely helpful and informative.
Tayne PThank you for your time and care.
onastashia oNo improvement needed. We have options in our area but always choose Killane and sons. Because of the personal and professional services.
rex dI always have a good experience renting there. 😊
Randi ONothing just dinner was a number one
Chris KGreat service
CHRISTOPHER BI was told id have my refunded funs directly after drop off its been over a week still no refund👎
cody lNothing my experience was great they were very helpful through the whole experience I would highly recommend
David HI dont appreciate having to drive to two locations to get my equipment then get charged for extra miles. It’s ridiculous I drove straight to my home loaded and then to my destination. I didn’t go any place extra.
Stacey CThe phone rep who booked the reservation was rude.
Lance WCan't think of a thing
kaleb fEasy drop off!!
TODD D