The truck was clean and well maintained. But…. The check engine light came on during my trip and I was not ok with it. I had my wife and son with me and we didn’t feel safe at all. I fact I would like a refund. This is unacceptable and I shouldn’t have to worry about my families safety in one of your vehicles. It is cold out and what if the truck didn’t make it to my destination? What then? Again I am asking for a full refund of the sale price.
WAYNE M
Customer Reviews for Kime Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Returning the uhaul truck was a nightmare.
Ramon GThis location was very hard to find. Also, I had requested packing blankets and even paid for them but they were never given to me. I was halfway to my location when I realized they were not in the back of the van.
BENJAMIN FI liked everything. As always, everything is simple, fast and easy.
mykola nLocation confusing to find. Price more than anticipated. Not a no contact process as requested.
NICOLE Mthe truck pick up location changed three times from when the reservation was first made.each change was much further away than the other. had to travel from Naperville, IL to Chicago,IL.
Frank MGreat customer service definitely recommend
Lucino S