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Yulisa R.
Customer Reviews for King Tires & Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
equipment was re-rented just after it came in. it was in ok shape and bed was swept out by us. equipment was in satisfactory running shape, no problems. contract was explained fully to me, no problems at all. would recommend to my friends.
bobby H.Ricky was very helpful making sure everything was good.
Jakes A.The seats in the truck are horriblely hard and uncomfortable for long rides. Had to put blankets down to help
Cynthia N.Good service
Reginia B.Great guy who runs this U-Haul shop. Very polite and respectful to customers .
Doyle T.I enjoyed renting from this location and dealing with the franchise owner. The truck was clean and worked great.
Mark H.THX!!!
Kenneth M.Cab wasn't very clean. Trash from last person and sticky stuff in console drink holders.
Duane G.I rented for 24 hours. I used for 1 haul. It was making a horrible noise and the engine light came on. I returned it for fear it would break down. It put me in a time crunch on my house move because no other vehicles were available. I paid for 24 hours and used it for 3. I feel a refund would be in order.
DANIEL M.As a prior u-haul dealer myself I felt they did an excellent job.
sherilyn E.After being told that I was going to be charged another $50 for 1/4 tank of gas I feel like I am the victim of a fraud. $4.95 per gallon? That is complete BS. That cost alone, refilled the tank in the truck which was still a 1/2. I will NEVER use uHaul again. And I will share my experience on social media and warn people of what a scam the post-rental charges are.
Matthew C.Overall the experience was good. The service of roadside assistance needs a great deal of work! While we prepared for any problems that could arise, we did have to use the roadside assistance and never got a response for several ours after we were directed to call a locksmith who spent more time on his paperwork than the actual service he provided!
Robert M.Over all my experience was uneventful. The reservation was relatively quick and simple. When I picked up the truck the process was quick and easy. My only complaint was the truck smelt like Cigar smoke but the truck was clean and in good shape.
Michael B.A brand new truck it was one of the best trucks I've ever rented
Richard P.Great service
Antonio N.In the end it did the job of moving... but the process of actually getting the Uhaul is a joke. We had to make 3 different reservations just to finally get one. First one, we showed up and this location had closed way too early and messed it up for us. Went to another close by haul *23rd Macarthur* The lady at desk that evening, complete jerk. Does not need to be working there. Price was 3 times the first price so we walked out. Third attempt went back to the first location and it took about 30 minutes just to pick the truck up, they didn't seem they really knew what they were doing. But they were kind... an in the end it all worked out but the process we had to go through WAS NOT WORTH IT. Next time we will probably not go through UHAUL at all.
Amber W.Had to walk an employee thru backing a trailer up. They should know how to back a trailer. It was kind of embarrassing.
Matthew B.