King of Carts doesnt need to do anything to improve from my experience. He (Im sorry I forgot your name)was very friendly and helpful. The process returning the uhaul was very quick Thank you
PAMELA S
Customer Reviews for King of Carts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was clearly told there would be no additional fees for my one way trip moving across the US. Then I’m randomly charged a wrong drop off fee for not taking the trailer back to where I got it from. Why would I take it back when my reservation way for a “ONE WAY TRIP.” Adding random charges like this without any information given is a huge issue and needs to be resolved for their error.
BROCK GRespond to your customers when they call roadside assistance!
CATHY CEverything went smoothly. Move was uneventful. U-Haul was an important part of a smooth operation
RUSSELL JN/A (local resident my opinion on the matter doesn't apply in this context other than a location to drop off a u-haul). Also, not the employees weren't so much as unhelpful as much as thy just weren't there when I went to drop off because the site was closed.
CHRISTOPHER MThe people I talked to were fine. And knew what they were doing mostly they didn't hooked the break up to the trailer. I realized that when I had to rehook the trailer when I was home.
RICHARD CTruck should have cruise control. 500 miles without it was terrible!
RUSS DPassenger front tie down would not stay lock for front tire. I had to make several stops and redo.
ROBERT SDid not notice that the trailer had a right rear tire that was bald with steel cords sticking out. Other than that the trailer was great. Easy loading and towed great.
THOMAS REverything was fine
ROLLY HIt seems only one employee knows how to do the UHAUL stuff. They were great to work with, but it would be nice if they trained the other staff as well.
JOY MThe attendee was very pleasant and helpful, removing the trailer from the hinge and placing it in the designated parking spot.
RAYMOND TFriendly staff with quick check in
MARTIN EEasy to park and customer service met me in the parking lot
JAMES C