Customer Reviews for Kings Auto Sales 2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kings Auto Sales 2

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Chandler P.
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Better PC's.

EDWARD S.
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Customer did not leave a comment.

zack T.
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Try getting your company's act together. We had reserved a van several days ahead to be picked up at another location. Upon arrival at that location we found there was no van, but that they would try to find another vehicle for us at another location; which they did. Two hours later, after driving to that other location we finally got a vehicle, a truck. But we were told that we had to bring it back by five oclock, which greatly inconvenienced us. Overall a tough situation to deal with. However, things worked out for us; the company DID come through, and at a great value, so I'll admit I have very little to complain about, and would recommend U-haul to anybody needing to rent a van or truck.

william D.
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Customer did not leave a comment.

gabriel B.
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The lady who helped me was so genuine and friendly.

John B.
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Staff unfriendly.

pamela B.
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There is no complaint,everything was right.I appreciated getting a truck at short notice.Again I thank you.

Scott C.
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It was perfect and easy for me

Geoffrey R.
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Customer did not leave a comment.

Stephen H.
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Robert S.
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Vincent F.
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Customer did not leave a comment.

jordan C.
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Phyllis was great and went over and above to help us on our move to make it as smooth as possible.

Gregory K.
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I did not receive any of the ordered equipment to be in the truck. All items were paid for in advance. I did mobile check in. The location was not opened at time of pickup.

Timothy J.
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Customer did not leave a comment.

Benjamin J.
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Make sure trucks are clean and emptied out

chad R.
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Customer did not leave a comment.

Linda D.
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The original site that I was to go to didn't have a truck after all. The gentleman said it could be a problem because the last person didn't return the truck. I can understand that but I had to ask him to call around for me instead of volunteering to do what he could. The second place Kings Auto Sales was very helpful.

Harry L.
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Customer Service was outstanding. I would suggest more lighting - a bit sketchy dropping off truck after hours in the dark.

Kimberly B.
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Best ever moving experience

shaun B.
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Customer did not leave a comment.

Virginia D.
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Facility would benefit from some lighting for after-hours drop-off. Otherwise, it was easy to find and return.

Heather C.
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Not very well lit for evening pick up/drop off, infact it's pretty much dark. However, it was convenient, easy to enter and exit, and gas was within 2 miles.

John P M.
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Customer did not leave a comment.

Curtis C.
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The lady there was very nice and real helpful I thank her very much

marylou C.
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Initial reservation was wrong which was very stressful. Once it got to this location it was good. Lady on-site was wonderful

Richard K.
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Customer did not leave a comment.

matthew C.
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Took a long time. The lady didnt know what she was doing. Tried to deny me the rental but when her boss came in i was magically approved for a town dolly. She made the process more difficult than it had to be.

Daniel S.
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Customer did not leave a comment.

Lee T.
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Dropped off after hours.

Ron T.
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Follow the rental order. Call me for explanation 615-497-8885 I want to rate u-haul and not the pick up location

Karshell T.
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Keep smiling and being friendly like you lady's were with me today. Feels like your walking into your home when you walk into there business. Will be back soon

Denver M.
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Customer did not leave a comment.

Michael B.
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lisa S.
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Customer did not leave a comment.

gentry E.
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Johanna S.
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Mark P.
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Lawrence C.
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richard P.
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Linda H.
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Nothing I was greatly pleased.

nicky P.
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Customer did not leave a comment.

chad R.
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Danny M.
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Great staff that is was friendly and accommodating.

DOUG M.
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Customer did not leave a comment.

John S.
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Customer did not leave a comment.

JUNE L.
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I just wish I had of taken pics with my cell phone, this time, I normally do, because I should not been charged for leaving the truck dirty because it was NOT. IT WAS CLEANED AND WELL MAINTAINED.

Linda M.
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Friendly and helpful staff. I received exactly what i ordered. Truck in goid repair. Paperwork complete.

BETTY P.
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Customer did not leave a comment.

sally H.
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Everything worked out perfectly for me with such short notice...Phyllis explained in detail my duties and responsibilities. JUST KEEP HER AROUND.

BRENDA R.
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Customer did not leave a comment.

JOYCE A.
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the young lady, Ms Joyce, was helpful and polite. She was indeed a breath of fresh air compared to the lady from Ample Storage that I had dealt with earlier that day. April from Ample Storage should NEVER work customer service again. She was just RUDE!!! Thank you to Ms Joyce for making my U-Haul experience a better one.

JASON B.
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Customer did not leave a comment.

David H.
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lois D.
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john henry jr P.
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Did not understand why per mile rates increase for weekend days??? Great service though and will do it again. John

ruby F.
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Great

Chul K.
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Mobile check in system needs to be improved.

pedro M.
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Customer did not leave a comment.

AUGUSTAS E.
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Customer did not leave a comment.

ANNE S.
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Make sure to check the gas gauge yourself. She said it was between 1/4 and a 1/2, to me, and my husband drove, so I didn't know until the the first gas station, within 30 miles, he told me it was at under 1/4. Cost me 96.00 to fill it up, and only used about a half of a tank. Could have saved me 50.00 in fuel to put it back to where it really was.

Chris C.
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Bad neighborhood

terry F.
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Don't use the customer's time to solve a service issue.

Cathy S.
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Customer did not leave a comment.

TOMICA S.
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Customer did not leave a comment.

Robert B.
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Customer did not leave a comment.

Ingrid V.
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Everything was quick and easy. Friendly and helpful staff.

Gregory H.
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Easter Sunday dropoff so location was understandably unstaffed. Easy access to the lot and the key Dropbox was easy to find.

CHUCK F.
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Customer did not leave a comment.

Joel B.
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Customer did not leave a comment.

Tim N.
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make sure to include a phone number for customer service on all paperwork so the customer doesn't need to hunt for it at U-Haul.com some people do not have that ability on their phone

Bruce A.
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Customer did not leave a comment.

Danny H.
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Customer did not leave a comment.

Greg M.
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Attendant not overly helpful. Seemed bothered we were there....

ANDRE A.
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Customer did not leave a comment.

Keith L.
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Customer did not leave a comment.

Abdullah C.
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Customer did not leave a comment.

Thomas B.
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Make sure interior of cabs are free from sand and dirt.

MICHAEL S.
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Customer did not leave a comment.

JUSTIN P.
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Customer did not leave a comment.

Sheila P.
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Customer did not leave a comment.

ANDRE A.
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Customer did not leave a comment.

ANDRE A.
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Customer did not leave a comment.

keith G.
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Customer did not leave a comment.

Tracey R.
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Aaron H.
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Michael S.
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Kim A.
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We were given a truck with 102,000 miles on it knowing we were moving 1500 miles away. The seat had no springs. The interior was filthy. The ABS light stayed on the entire trip. The Brake light and alarm came on midway in the trip going down a mountain and we had to stop and reboot the truck. The tires were not balanced and the trailer axle was bent causing the truck to lean. It was a very long and unsafe trip. This location did not check out this vehicle. I would not recommend this location.

jill M.
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Customer did not leave a comment.

Susan P.
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Customer did not leave a comment.

glenn W.
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Everything was fine

glenn J.
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Mrs Joyce and Mrs. Phyllis were very nice and kind.

SUSAN G.
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Customer did not leave a comment.

BRETT L.
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MORE INTERESTED IN MAKING SURE THEY WEREN'T LIABILE FOR ANYTHING THAN HELPING US.

mark D.
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Customer did not leave a comment.

Joe B.
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Customer did not leave a comment.

Stuart S.
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This location was fine. However, it was the third location that i was sent to and in another town to pick up the trailer. i am not impressed with u-haul and their "reservation" system.

Carly H.
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Customer did not leave a comment.

halima J.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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