The lady there was very nice and all was good
RICHARD D
Customer Reviews for Kings Automotive Group LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was fine. Please make changes to your app. The ability to request an extension to your time would be nice. Some drop off locations are in areas with no service. Customers need a better way to confirm the vehicle is dropped off that isn’t relying on my phones location and the ability to upload a picture. Outside of those two things there is nothing I can do in the app to confirm I have dropped off the vehicle.
Dallas HSuper great customer service she was helpfull and fast thanks
YNGWIE ANo need improvement. Excellent people to work with in getting this rental and would use again if I need them in the Goldsboro area. I wish more locations had people like this representative!!!!
CLYDE GService was great, agent very helpful
KERMIT GNothing service was great!! Really nice people!!
Daniel KNonpersonnel
Daniel CCheck eq. One tire was under inflated, 20psi. Another tire shredded while driving.
James D!!!You guys are amazing
Latressa NIt was so easy to rent from this location. They were so nice and helpful. We will definitely to use them again. Great people!
Lori GThe customer service was great. They were very friendly & helpful. Went above & beyond on helping us with our moving needs. Very informative about the whole process. Would recommend their service to everybody. Thank you!
chris wCustomer service is great. I will be back again
Eric CReal good people and will work with you through any moving situation .
Kendrick EThe lady was incredibly helpful, friendly, and professional !!! We will definitely rent from her again !!!
St. MEveryone was amazing! As a first time renter, they made sure I had everything! Made sure I was hooked up & ready to go! Everything was super easy! Would recommend them to anyone!!!
CRYSTAL CShe was nice and very kind
tammy RLocation gave away my dolly I paid for when I reserved it and then said they didn’t read my order ahead of time. They also did not have enough furniture pads that I ordered either.
Patrick TGreat customer service and easy to work with. Will definitely be back and recommend them to all my friends and family. Thank you guys again!
KYLE R