Customer Reviews for Kings Gate Self Storage
(U-Haul Neighborhood Dealer)

166 reviews

720 Patten Ave   Ray City, GA 31645

(229) 549-0169

Location Hours

  • Mon-Tue: 9 am - 4:30 pm
  • Wed: 9 am - 5 pm
  • Thur: 9 am - 1 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 10/18/2021 - 10/24/2021: Closed

Services at this Location:

Contact Us

(229) 549-0169

720 Patten Ave
Ray City, GA 31645

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 4:30 pm
  • Wed: 9 am - 5 pm
  • Thur: 9 am - 1 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 10/18/2021 - 10/24/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Just put key in the box, easy. Was not familiar with the phone part, but everything seems to be taken care of.

Archie M. 
Rating:
5.0

Customer did not leave a comment.

Edward W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

The business owner was super friendly and very helpful. I will definitely recommend this location and I will also be using the location again myself! Great experience all around!

JULIE G. 
Rating:
3.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

Melanie G. 
Rating:
5.0

Customer did not leave a comment.

kesha D. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
1.0

The first one I was spose to get I couldn't get a key

Lashley H. 
Rating:
4.0

Customer did not leave a comment.

Jordan S. 
Rating:
3.0

A bigger building for the uhaul building it was a little a little hard to find

Marie H. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
4.0

Customer did not leave a comment.

michael P. 
Rating:
5.0

Customer did not leave a comment.

Brenda D. 
Rating:
5.0

Customer did not leave a comment.

Brett R. 
Rating:
5.0

Customer did not leave a comment.

Monica S. 
Rating:
3.0

When there was a problem with the uhaul website, there was no one on site to help, and no one on the uhaul customer service number either. AC didnt work either.

Joseph S. 
Rating:
5.0

Very good for my family

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
1.0

I reserved a dolly, no dolly was present and no one was there to help. I was told via calling, that I wouldn't be charged. I still was, and over a month later I still haven't received my refund.

Emily M. 
Rating:
5.0

Customer did not leave a comment.

Belinda W. 
Rating:
4.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

dont worry its good

Nettie Y. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS M. 
Rating:
5.0

This is a great location, very friendly and accommodating. My first rental experience I will use Uhaul again and recommend it to others.

Warnnie M. 
Rating:
5.0

Customer did not leave a comment.

Belinda W. 
Rating:
5.0

Customer did not leave a comment.

joseph W. 
Rating:
5.0

Customer did not leave a comment.

Sheri W. 
Rating:
4.0

Customer did not leave a comment.

Nathan C. 
Rating:
5.0

The 24/7 was not clear and would only let me pick up truck 1hour before scheduled time. Had to wait 45 minutes and then the code for the key box was wrong code and could not open until an associate showed up

Timothy O. 
Rating:
5.0

Dawn is truly the best ever

catie E. 
Rating:
5.0

Very nice and friendly staff.

Eddie P. 
Rating:
5.0

The agent at this location was very nice. I had a 26' truck that had to be navigated through a small area at the storage facility onsite. They actually backed the truck in for me.

Sheri W. 
Rating:
5.0

Customer did not leave a comment.

Tonia T. 
Rating:
5.0

Customer did not leave a comment.

Shelia A. 
Rating:
5.0

Customer did not leave a comment.

Mike G. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

Toni M. 
Rating:
3.0

Operator was very personable and friendly.

Jan H. 
Rating:
3.0

When an object is ordered it should be left in the truck when the business is closed ordered a furniture dolly that I did not get

Lori A. 
Rating:
5.0

Love doing business with this place . The lady was sweet and helpful as one could be !

Alex S. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Miriam C. 
Rating:
5.0

Customer did not leave a comment.

HUGH W. 
Rating:
5.0

Great pickup staff.

Johnny E. 
Rating:
5.0

Customer did not leave a comment.

Miriam C. 
Rating:
5.0

Fast, friendly, excellent service...wonderful folks to do business with!

Russell Z. 
Rating:
5.0

Customer did not leave a comment.

Leo M. 
Rating:
3.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Taffey B. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
4.0

The drop off location was very small in size but big in service. The process was simple and convenient...a pleasurable experience !!

PHILIP C. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
3.0

Could not park in lot yet luckily there was another truck next door parked behind some duplexes in wooded area to help determine where to leave truck. Maybe add signage to key drop box reagardi g parking.

James O. 
Rating:
5.0

Nothing

William W. 
Rating:
5.0

Customer did not leave a comment.

JESUS A. 
Rating:
1.0

Customer did not leave a comment.

Jamal C. 
Rating:
5.0

Customer did not leave a comment.

Billy S. 
Rating:
5.0

I needed the truck a little before 9am and she was extremely kind and worked with me. Moving day can be stressful enough on its own and this Uhaul location and management made the experience easy. I will not hesitate to recommend to everyone.

Jodi M. 
Rating:
5.0

Miss dawn is an excellent person and very helpful its to bad she wasn't the owner of uhaul I probably wouldnt have had this problem. Thank you miss dawn for all your help and understanding. My children wife and I are very greatful of you. God bless

cory B. 
Rating:
5.0

Customer did not leave a comment.

Kaitlin C. 
Rating:
5.0

Customer did not leave a comment.

Rodney W. 
Rating:
5.0

Always friendly, clean property, and, clean trucks etc. Always been a great experience everytime my family and, I have to move.

KESHA S. 
Rating:
3.0

Customer did not leave a comment.

Marilyn H. 
Rating:
5.0

I'm pleased with the service I received.

KESHA S. 
Rating:
4.0

The lady that worked there was both helpful and neighborly

Michael K. 
Rating:
4.0

had bad issues with the transmission on this vehicle, coming out of the Chesapeake Bay Bridge tunnel she would only go 32 MPH , difficulty on acceleration on many on ramps and such

Mary Ann L. 
Rating:
5.0

Pick up location was convenient and easy to locate. Dawn was efficient and very helpful. We recommend this location to nearby customers.

Christine R. 
Rating:
5.0

Awesome service

John W. 
Rating:
5.0

Customer did not leave a comment.

Tanya R. 
Rating:
5.0

Customer did not leave a comment.

Anna D. 
Rating:
5.0

Customer did not leave a comment.

anna D. 
Rating:
5.0

Customer did not leave a comment.

george J. 
Rating:
5.0

Customer did not leave a comment.

eddie S. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Customer did not leave a comment.

Eddie I. 
Rating:
5.0

Customer did not leave a comment.

Harvey S. 
Rating:
3.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Associate was friendly an very professional.

Helen N. 
Rating:
5.0

Customer did not leave a comment.

Christina C. 
Rating:
5.0

Dawn was there for us on 2 occasions and she was well informed on answering our questions and having the trailers we needed for our move. Will use her again. Thank you Dawn.

Lisa J. 
Rating:
3.0

The woman who ran the place was polite and very helpful!

Michelle C. 
Rating:
5.0

Customer did not leave a comment.

MARK G. 
Rating:
3.0

Customer did not leave a comment.

Karlee O. 
Rating:
4.0

The parking lot was small and hard to maneuver in. The clerk was very helpful and helped hook up the dolly even in the rain.

Faye F. 
Rating:
5.0

Very polite and professional quality service.

KYM S. 
Rating:
5.0

Customer did not leave a comment.

Wylie E. 
Rating:
5.0

Customer did not leave a comment.

Venicia C. 
Rating:
2.0

No one was present and no room to back UHaul in. Very bad location.

LEROY H. 
Rating:
5.0

Customer did not leave a comment.

Ricky D. 
Rating:
5.0

Customer did not leave a comment.

FRANCES E. 
Rating:
5.0

Nothing, The best customer service I have received at any UHaul. Dawn was very friendly and helpful, I will continue to use this Uhaul location.

Jay B. 
Rating:
3.0

Customer did not leave a comment.

Jay B. 
Rating:
5.0

Service was excellent and efforts were made ro accomodate our schedule for pickup and return.

Michael W. 
Rating:
3.0

Customer did not leave a comment.

RONDA S. 
Rating:
3.0

other than Bryan making the reservation and helping me along the way all others were rude, inconsiderate and plain lazy. they made a stressful situation worse.

RONDA S. 
Rating:
5.0

Customer did not leave a comment.

Wanda R. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
No reviews have been submitted for this location.

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