Customer Reviews for Kings of Auto Boat & RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kings of Auto Boat & RV Storage

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Valeria L.
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The guys over there at Kings Auto we're so nice to me. They spoke, they wanted & kept me laughing. I will recommend to anyone who is looking for a U-Haul rental in Fairfield. Thanks, guys you were awesome.

Karen M.
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Customer did not leave a comment.

lora J.
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Customer did not leave a comment.

William T.
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Joe Garcia the UHaul manager is great at his job. That Will guy isn't too bad either. Great service! Thanks guys!

TEGRE M.
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Good Location

EDWARD MACDONALD C.
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Customer did not leave a comment.

Timothy P.
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Not a single employee was wearing a mask. To be fair, they were prompt and helpful, but were not following public health guidelines.

Peter P.
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Very friendly

SEDEF T.
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Very friendly & helpful

CARY O.
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Customer did not leave a comment.

Raphael T.
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Customer did not leave a comment.

PHILLIP B.
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Fast and friendly service and would highly recommend them.

MARTIN B.
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Customer did not leave a comment.

LIONELL G.
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Nothing

DOUGLAS K.
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Smooth rental from beginning to end. Price was excellent

Cerise M.
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Customer did not leave a comment.

John D.
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The staff was very helpful and courteous and the vehicle was ready to go and performed as expected

TIFFANY W.
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Customer did not leave a comment.

Melvora J.
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Provide more gas in vehicle, like 1/2 tank full would be great!

Don C.
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Customer did not leave a comment.

Martin P.
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Customer did not leave a comment.

Russel B.
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Awesome people and atmosphere. 10/10 will recommend them to others

roger H.
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Customer did not leave a comment.

Mike R.
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Good job

Jeremiah B.
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Customer did not leave a comment.

Kenneth C.
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Customer did not leave a comment.

Peter P.
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Excellent pre-rental and return service.

Scott D.
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Always the best folks and location working up a great price!

Michelle C.
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Best service ever.. !!! Helpful and friendly guys. Quick in and out for both pick up and return...! ??

Mark G.
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Customer did not leave a comment.

ROGER H.
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Excellent service. Will reccomend to friends

Fernando T.
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Good customer service

Darcell P.
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Customer service was excellent

Patrick B.
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Customer did not leave a comment.

Laina E.
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I have used Uhaul a lot over the years and have always had a great experience. The location I normally rent from didn't have the truck I needed available at the time I requested so I tried out this new location. The employee I worked with was super nice and helpfulI, but it was so scary at night when I dropped off the truck. This location is in the middle of nowhere, with no lights so it was incredibly dark. I couldn't get service on my phone so the app to take pictures wouldn't open when I dropped off the truck. In the dark a man walked over to the truck. This was really frightening since they stated they would be closed and no one would be there at 10 pm when I dropped off the truck. I figured out he was an employee there, and he said he would drive the truck through the gate for me. We hopped in my car and left. Now I have a second invoice being sent to me... Can someone please reach out to me about this? Thank you!

Neil M.
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I really appreciate the quality of this operation. Everyone I encountered were knowledgeable and professional. Keep up the good work!!

Faust D.
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Customer service was fantastic at this location

James G.
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Customer did not leave a comment.

DeLe H.
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As always my uhaul experience w Kings on S Pennsylvania ave was quick clean and accommodating. William Tobin was my rep and He makes it a pleasant job rather than a drag. Thanx! Would recomend and will repeat

James K.
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nothing - the guy was very helpful

Carlo D.
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Customer did not leave a comment.

Antonious N.
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Customer did not leave a comment.

Diane B.
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The folks at the location are very helpful but they had a hard time printing out my receipt. The said their internet is intermittent. I was called twice about this order. Once to change the pickup location. It went from Vacaville to Suisun (20-plus miles away), and from 7 am to 9 am. Then they called again to say the truck had a flats and could I pick it up at 11 am.? Well, I balked at that so the gentleman on the phone said he'd ask another renter if they could be flexible. They said yes, so that was a relief as we had already called our help once to push back the time.

Robert C.
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Excellent service!

LATRENDA G.
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Great customer service

Daryl T.
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Great service

Leon G.
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I like the fact that it was easy and safe to park my own car nearby. I like the location too as it's close to Hwy-12 and I-80. I didn't really get to complete the online “checkin” with the U-Haul App, but your manual process was fast anyway.

Joanne A.
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No improvements needed. Very friendly staff.

Angela F.
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Customer did not leave a comment.

Steve W.
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Customer did not leave a comment.

Andrew S.
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Customer did not leave a comment.

Scott D.
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Customer did not leave a comment.

Cathlene M.
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Customer did not leave a comment.

Skylar L.
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Customer did not leave a comment.

Lisa Q.
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You can Ensure that I am able to Pick Up the truck Where requested so I don't have to PAY for the Additional Mileage!!

Brian P.
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Customer did not leave a comment.

David W.
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Customer did not leave a comment.

WILLIAM C.
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I can't think of anything

Giancarlo F.
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Need to improve customer service

MARIA B.
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Customer did not leave a comment.

Cynthia C.
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great customer service and these gentlemen were very helpful.

Keetra W.
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Customer did not leave a comment.

anthony D.
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Customer did not leave a comment.

Kendra R.
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The service was great.

Samuel G.
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Staff was incredibly friendly and helpful. Would recommend this place to anyone in the area.

LYLE C.
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Customer did not leave a comment.

lawana H.
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devan was very knowledgeable skilled and very professional with assistance for my rental uhaul.

Loree W.
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The guys treat me like a friend. Thursday are awesome!

Glenn R.
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Customer did not leave a comment.

Jesse T.
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I was over charged by $62. Will need a call back to resolve this issue. Thank you.

Justin D.
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Customer did not leave a comment.

james H.
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Customer did not leave a comment.

rick V.
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The help was friendly and knowledgeable

Mario B.
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Awful customer service. U-Haul representatives over the phone need better training, the process of renting the truck was a headache. I will no longer do business with U-Haul again.

Steven S.
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Customer did not leave a comment.

Leonardo B.
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N/a

Donna S.
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Give this youngman a rise, he represens Uhaul totally????????.

Anne R.
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Customer did not leave a comment.

EFREN M.
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Was excellent service friendly service thank you again

EFREN M.
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Thank you people so very friendly

ISABEL C.
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There should be a check list for safety when hooking up a trailer. The trailer came off my hitch. It started to fish tail really bad I stopped and trailer sliding. A nice man stopped and helped me we seen the trailer screw down to hitch ball wasn't even tighter down. Called Kings and told him about it. He said oh sorry. I was about a mile away. Thank God it didn't happen on freeway near by. This could of turned out bad in the city, lucky it was in a rural area.

Cecilla T.
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Customer did not leave a comment.

Reed S.
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Customer did not leave a comment.

RaShaune S.
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Customer did not leave a comment.

Richard C.
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It was an utter nightmare. I made a reservation 4 days before I need the equipment. And Traffic was SHIT!!!. I spent 6 hours on the phone/email/texts and lost income because the equipment was not at the first location where traffic and close to where I needed it. I had to keep calling back. And traffic kept giving me a location 2+ hours in a different direction where I was going. I called the 3 locations where they said that the equipment was physically there only to say later go back to the original location. To get this tow dolly I spent 5.5 hours just to get it and come back to get my car. I spent 13 hours loading and on the road where it should have taken 5 hours.

johanna C.
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Customer did not leave a comment.

James M.
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Came through for my husband and I at a moments notice. Very professional, fast and overall nice guys. Thank you!

Justin R.
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Customer did not leave a comment.

genesis T.
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Customer did not leave a comment.

Tracy R.
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Dylan is super nice and very helpful. Very respectful and helpful.

Paulino M.
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The personnel at the location answered all my questions. They were professional and knowledgeable. Devyn and his mate were awesome.

Abel M.
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Customer did not leave a comment.

Roger C.
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was a good experience blow a tire on the trailer 2 hours into the trip but it did look like a new tire all 4 tires looked brand new so i bought a new tire and put it on and was paid back for the tire so i feel good about the whole trip

Vickie J.
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Customer did not leave a comment.

Anthony S.
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Customer did not leave a comment.

tracy A.
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Couldn't get any better! This guy was great!!

greg H.
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Customer did not leave a comment.

Ian G.
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Literally, my best truck rental experience to date. Gentleman at the front desk is a customer service pro. I'm coming back specifically because of his service. Much appreciated!

Scott D.
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Devyn was prompt and efficient; he also informed me of the U-Haul App that can be used for off hour pick-up. Will definitely use this location again and refer friends.

DARREN P.
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Get more rental product. Get the place clean and organized.

No reviews have been submitted for this location.

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