not a thing
Robert B
Customer Reviews for Kingsville Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No pavement where trailers where parked. Muddy.
Nathaniel AManagement was friendly and helpful very professional.
Duane TI never saw anyone, but I did call the number taped to the door and he answered right away, and answered all my questions; that was a good thing!
CHARLES MWe did an after hours drop here and didn't interact with the personnel.
DONALD LNothing , they did a great job . Thanks
debra wIt was so helpful renting the smaller uhaul and making multiple trips with loads that were not overwhelming. It really helped relieve some of tbe stress with moving. Thank you so much.
MICHELLE BCraig was courteous, kind, and very helpful. Traier was clean and in great condition. Would recommend 100%!
Jerry WThe owner Craig didn't have a suitable truck but found one within the network and had it transferred to his facility so I could pick it up there. He did this within a few hours of my initial call. Thanks Craig you really helped me get a truck on very short notice.
DALE TNo one at the location. Dropped off during business hours, no one answered the provided phone number. Had to do online drop off, which was a pain.
Joseph HJust keep doing what you’re doing,I have no problem with the way you’re running this company
DAN ATo be honest I would not change anything. Every thing was neat, clean and he even double checked all details.
Samuel AScheduled pick up for 10 am and because it was 2 minutes after the time the owner left so the pick up had to be rescheduled. Issues with bent rachet strap lock and called to see what to do (as we were pulling out for a 1500 mile move). He assured me he would call a rep and then never returned my call.
Johna FI reserved a one way 26 foot truck 2 weeks before pickup. Okay no problem. 2 days before I move, I received a voicemail that there isn’t a truck of that size available within a 100 miles. Then I received a phone call saying there wasn’t a truck of that size within 200 miles. I placed a call again the next day (1 day before I am moving) and was able to get a 20 foot one way truck but it was a 100 plus miles away. They gave me a small discount, added 300 extra miles, and they did try to do whatever it took to get a truck. It all worked out in the end.
Joshua S