Finding where to park the uhaul was challenging
Stephanie P
Customer Reviews for Kirts Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul uses local businesses to provide local drop off and pick up services for customers. The owner or manager that I spoke to was friendly, but he was not able to provide supplies or help with the Uhaul rental. The truck had not been swept out, and the floor mates were still muddy from the last driver, but the Truck ran like I would expect it to. I ended up at Kirt's Truck Repair because the location where my original reservation was made, did not have a truck when I arrived to pick it up. Uhaul did honor their $50 reservation guarantee, and did work with me to find the nearest location with a truck.
Donald HWorst rental experience ever... Your "pick up anytime app" is horrible.... I had to change my pick up time to get it to allow me access to the vehicle. Once I was able to start the vehicle a "Front left tire low pressure" was on the dash. After filling the tire at me home I then had to jump start the truck. Halfway to my destination the "Check engine" came on. The site was closed though there was an employee there that attemped to help but also stated the app was garbage. Will definitely look for penske or other before resorting to uhaul.
Christopher G