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Matthew K
Customer Reviews for Kittods Mobile Detailing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quarter tank of gas when picked up was a disappointment. Also we had chosen this pick-up location but then it was changed to the North Avenue location so was not happy to learn that. Then was texted that we were upgraded to a 20 foot which we did not want. Then was texted again that the pick up was changed back to original. Hard to make plans and time everything out with all the changes. Not a good experience. Have used U Haul a lot and have had good experiences in general but this experience was the exception. I suspect it has nothing to do with the shop we picked the truck up from but other factors.
richard dEasy reservation, pick up and drop off!
Jessica CVery helpful
DAVID GChis is great to work with
JOHN NNeed air brakes on car haulers.
VICTOR EChris was very professional and quick and easy to help.
Nick DI had to choose they were helpful. No one was there win I dropped off.
BRETT DOwner was closing but stayed so I could pick up the trailer we desperately needed!! Can’t thank him enough. Very kind and professional. My “new” Uhaul go to!
mike hI made a mistake with my reservation and Chris completely sorted it out and helped everything go smoothly. I was very impressed.
Erik AEasy drop-off.
RICHARD DAs advertised!! On time.As described.
David MPower steering felt off. A lid to a pot at was left from what I can assume is a previous rental.
michael mExcellent location and always very helpful.
DANIEL DAs above, Staff was friendly , very eager to help. Treated me as if I was a valuable customer. Helped me with the drop off immediately
GREGORY EThere was ease in picking it up myself but the vehicle had damage to it along with an issue with the wiper blades which I did not discover until midway in my out of state drive resulting in having to fix them twice.
Keshia SChris is extremely helpful. Everything was great!
Kelley MHave personnel there
KENNETH KPlace is a dump and employees are not trained very well in their tasks
GARYRAY UGreat friendly service
Robert SEverything was great! Pickup and drop-off were smooth. I highly recommend Kittod’s.
Jessica MAgain very friendly and helpful.
tony pThis location is fantastic and is the only one I prefer to do business with. The owner is very nice and quickly processes my rental every time.
Roger SKeep my location where I contracted and do not change to another location and different equipment than I need.
William RChris is very accommodating every time I need a rental. He even met me on a Sunday (when he is closed) to allow me to pick up a trailer. Thx Chris!
Mike SThey were very professional and very helpful. We would definitely do business with that location again.
FRANKLIN'S COutstanding last-minute service and help. I could not be happier
Kevin BThere is nothing that needs improving.
Craid CContinue the great work. The truck performed like a brute. Got the move done on a budget. Also, your work looks like you do great detailing. I hope you make a custom four wheeler sometime.
Neil MDrop off after hours. Saw no one.
JAY CEverything works easily , smoothly, and efficiently for the customer. Chris does an outstanding, friendly, pro job! Bill Rodgers, Waynesboro, Va
William RPlace was not opened when we dropped off the truck and trailer. Someone could have easily stolen the trailer as it is not locked to the truck. Also, the key drop box could easily have been broken into allowing for the trucks to be stolen.
Randolph Camazing customer service!
Christina MThis is a small location, but still easy to use. For drop-off, the lot is very open and clear on the left side. The Owner was not present during usual business hours, perhaps because I arrived earlier (9AM) than my scheduled afternoon time. Another employee on site could not receive the truck but said the owner would be back "soon". I did not wait. The mobile check-in was easy and straight-forward.
Bill EI could not be more pleased with Kittods' help and ease in doing business with them for my U-Haul rental.
Penny FI can't see anything that would need to be improve . You couldn't ask for A better place. This location takes care of their customers . They were the ones that made you feel comfortable in a time of need . In my eyes they are number one...
Barry BSince I arrived, it didn't take me long to greet me, ask me, how could you help me very courteously, Thanks.
JONATHAN VI do not have a smart phone. The check-in was completely done by smart phone because the location had no attendant. Just by chance my ride home had his smartphone. Otherwise it would have been a big problem for me.
Gregory GDon’t need improving. Customer service was excellent.
Brenda HBrakes on truck where shot truck roof leaked which soaked alot of my stuff. And truck didn't want to start back when turned off.
Gary MFriendly and courteous personnel. Great customer service.
Modesto DCustomer service was excellent. Everything was done as promised. Would highly recommend.
Larry BChris was awesome, simple in and out!
Susan SGreat location, friendly service. Highly recommend
Cody R