I returned my rental outside of business hours and they checked me in by my return time. 👍
Matthew R
Customer Reviews for Knowlton's Thunderheads & Racing Engines
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Let them know if they are late returning the truck, they will be charged for another full day PLUS insurance!
RITA MEasy after hours drop off with no issues!
Brenden SDropped off after hours
Rick PI requested a truck with an appliance dolly, but there wasn't one in any of the trucks at this location. I also could not opt out if the insurance.
Beverly SHave the snow plowed out of the driveway.
Beverly SNothing, this was the easiest experience ever. Thank you and I'll be using this service again for sure. The van had tons of power and was a great driver.
Broc VThe truck was stuck in de snow due to it not being used in a while, attached is a copy of how dirty the truck was.it not allowing me to upload photos so if you can send me a link I will be glad to.
Barsay BGiven last notice instruction to drive 30 min out of my way to drop off truck in a parking lot with no UHaul signage. Terrible customer service.
William JI had to drive 25 minutes in the opposite direction to get the truck. I originally rented a truck from the uhaul closest to me. Although I was credited the miles It was an inconvenience and a last minute change of plans on our end.
ROBERT OVery friendly and very helpful staff to work with , I reserved the trailer for Friday but then realized I was ready for it on Thursday, I called them and they switched things around and I was able to pick it up Thursday morning. I highly recommend East Bethel U-haul.
Charlie BThank you for your excellent services.
Ka VThey were very accommodating to me and my situation!
Paul OVery nice people, made sure everything was safe for my trip.
ROBERT SVery helpful team! Made sure I was taken care of and had what I needed.
Kurt ZGreat to work with.
Thomas JEverything went well
MARK K