KNR Automotive Repair
(U-Haul Neighborhood Dealer)

645 reviews

20307 Bear Valley Rd   Apple Valley, CA 92308

(760) 240-6538

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 2 pm

Contact Us

(760) 240-6538

20307 Bear Valley Rd
Apple Valley, CA 92308

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 2 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Truck was beat up door gasket hanging in cab . Truck ran like crap spent 100 bucks for 200 miles worth of gas .they wouldn't give me a one way truck then charged me over 3 times the amount to go 200 miles round trip . 484 dollars plus a 100 in gas to move 100 miles . I'm extremely pissed and going to be talking to a lawyer . I was told 300 which was still double the price of a one way truck . .its uhauls whole business of renting moving trucks but I have to pay over 3 times as much because I'm not moving locally. Yea not ok . I will make sure that I nor anyone I know use uhaul again . Budget or penske don't play games with thier prices like this and thier equipment is way better . This truck was filthy and not worthy of the road

SEAN W. 
Rating:
2.0

Pick a drop off location closer to the freeway instead of in the opposite direction.

LAURA S. 
Rating:
5.0

Thanks

CARLOS R. 
Rating:
5.0

Customer did not leave a comment.

Danny R. 
Rating:
4.0

The place we rented the truck from was very easy to find and the person we at the counter was extremely nice and knowledgeable.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Tony C. 
Rating:
5.0

Same as above.

Dean O. 
Rating:
5.0

Customer service attendant very helpful with trailer connection and provided all the necessary agreement paperwork.

DALE A. 
Rating:
5.0

Friendly, quick service.

CALEB B. 
Rating:
5.0

Great customer service

MICHAEL L. 
Rating:
5.0

Nothing

JOSE S. 
Rating:
5.0

The staff was very friendly and so efficient; I was in and out so quickly. Excellent customer service!!!!

DAWN T. 
Rating:
5.0

Friendly staff to facilitate the rental.

JIM C. 
Rating:
4.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

David, the owner was an absolute pleasure to work with. He went above and beyond to make me feel welcome and taken care of. I would highly recommend this location!

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

ANGELA N. 
Rating:
5.0

Perfect

Mustafa D. 
Rating:
5.0

Perfect service all the time

Mustafa D. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Nothing, very satisfied

Cheri S. 
Rating:
5.0

Friendly, professional and efficient. Thank you

Terry T. 
Rating:
5.0

Customer service was great

CHARLES C. 
Rating:
5.0

Nothing. It was beyond excellent! Thank you!

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

Vance M. 
Rating:
5.0

MILITARY DISCOUNT

BRIAN W. 
Rating:
5.0

Customer did not leave a comment.

joseph D. 
Rating:
5.0

I'd like to say that I drove two hours out of my way do use that location I've used it in the past some of your other locations are on friendly and confused whether they have come equipment or not they will always get a top vote for me and courtesy is great

Lyle D. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO G. 
Rating:
5.0

Customer did not leave a comment.

ANDREW H. 
Rating:
1.0

The man at the counter was not very friendlyI asked him to walk around the van and check for previous damage he said it's already been photographed and I didn't have to worry about it but I did worry about it. Also we drove the van approximately 400 MI and the radio kept switching on and off picking the trip very irritating.

CARY C. 
Rating:
5.0

This location was great. The customer service was great, the truck was clean and well taken care of. I will definitely recommend my friends and family to use this location. The whole rental process took less than 5 minutes. They were fast, clean, and friendly. They made the process alot easier than I thought it was going to be.

THOMAS A. 
Rating:
5.0

Customer service was amazing!!! Will come back even though its out of my way.

EDGAR F. 
Rating:
1.0

Truck was very dirty and not sanitized upon renting, also the customer service rep told me to park on the right side which I did then called me and told me in a rude tone to come back ASAP making me run the mileage up on the truck to move my car I will not ever do business their and will be calling the health department due to the lack of cleanliness to the trucks while in the middle of this pandemic

Nicholas M. 
Rating:
5.0

Nothing

ARMIDA R. 
Rating:
5.0

Awesome

Mark N. 
Rating:
5.0

David was a great help for me and my family. Very good service was provided. Thanks David!

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

michael D. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD ARLAN O. 
Rating:
5.0

Customer did not leave a comment.

Jeannette A. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Customer did not leave a comment.

Jamey B. 
Rating:
5.0

Customer did not leave a comment.

Brandi S. 
Rating:
5.0

Customer did not leave a comment.

Lynne M. 
Rating:
5.0

Poder dejar las trailas en cualquier sucursal mas sercana para no tener que ir a donde la rentaste

Andres B. 
Rating:
5.0

Customer did not leave a comment.

Jose O. 
Rating:
1.0

Over charged had to drive to different location to pick up truck and I ordered 1 way and that way denied on site!!!!!!!!! Worst move I. The world,

Kurt H. 
Rating:
5.0

Customer did not leave a comment.

JUANITO O. 
Rating:
5.0

Customer did not leave a comment.

Owen C. 
Rating:
5.0

Awesome customer service. Everyone friendly and helpful

Sandra A. 
Rating:
1.0

I waited 1 hr at the location for the trailer i ordered to be returned then had to wait 30 more mins for them to fix the lights that didnt work on it i asked the district manager if i could get a discount for waiting so long he just walked out the store and did not reply to my question and was very disrespectful

JEFFERY L. 
Rating:
5.0

Very courteous, on time and reliable. Let me know ahead my rental was ready and I didn't have to wait.

Terry T. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Customer did not leave a comment.

John K. 
Rating:
5.0

This place was amazing. They were very helpful As well as making it convenient to set up my trailer and take it ready to go a. Even let me know that if I came back at a certain time that I would not get charged for an extra day which was a great theme because I ended up doing my task early. I was welcomed back and greeted nicely as they help me remove the trailer, do a quick inspection and off I went. It was so easy and hassle free and quick to book online I would highly recommend this location and renting through uhaul again.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

ronald M. 
Rating:
5.0

Hello? Of course I would and do and if my family and/or friends don't use them after asking me, I block them .. I LOVE THE STAFF AND EVERYTHING ABOUT THE/THEIR SERVICE 👍👍😁😁❤️❤️

Jeanne S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Feras A. 
Rating:
5.0

Customer did not leave a comment.

shayne R. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Keep it going. Keep it easy. Never had a simpler experience

richard P. 
Rating:
5.0

Customer did not leave a comment.

Stephen E. 
Rating:
5.0

Nothing this place offered outstanding service on such a short notice. I was helped by David he walked me through the entire process and covered everything I needed to know and answered my questions before I had the chance to ask them. He was very passionate about his job and my concerns and I'm at completely satisfied with the services that were offered at this U-haul.

Noah B. 
Rating:
5.0

Not a thing

Curtis B. 
Rating:
5.0

Customer did not leave a comment.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

JUAN M. 
Rating:
5.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

I am a furniture mover by trade and do a lot of side jobs so I use a lot of U-Hauls I have used U-Hauls all over the high desert this is by far my favorite location they are the very pleasant to do business with the only time I go anywhere else is when they don't have the truck I need which has only been twice in about 10 years Love this place Thank you so much KNR look forward to working with you in the future

Justin T. 
Rating:
5.0

Customer did not leave a comment.

STEVEN F. 
Rating:
5.0

Haul in haul! Great experience! Customer service was great! Equipment was in good shape! Perfect for the job at hand. Will definitely be returning in the future if I ever need anything! Thank you guys!

Stephen E. 
Rating:
5.0

The staff were exceptionally helpful, and went above and beyond to make sure I had everything I needed. Highly recommended.

MATTHEW R. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

I love this location. I don't go anywhere else and use them quite a bit.

David D. 
Rating:
5.0

Customer did not leave a comment.

Pierre G. 
Rating:
5.0

I had a year old hold on my account that had to be addressed again today. Supposedly taken car of May 17 of this year when I rented a truck Today getting the trailer the year old “hold” was STILL on my account which caused delays today, I wasn't amused....

STEPHEN W. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO M. 
Rating:
5.0

Customer did not leave a comment.

Zihao W. 
Rating:
5.0

I originally called on in Victorville and they helped me find the pick up ASAP here in apple valley, the gentleman was very kind and quick. The truck was clean and ready to rock. We've used Uhaul May of time including this location and it has worked out great!!!

David H. 
Rating:
5.0

Very nice staff great service easy transaction

Robert F. 
Rating:
4.0

Customer did not leave a comment.

LUIS V. 
Rating:
5.0

This location has excellent customer service. I will definitely recommend them.

Kimberley B. 
Rating:
5.0

Customer did not leave a comment.

CURENA K. 
Rating:
5.0

Customer did not leave a comment.

Teresa D. 
Rating:
5.0

Customer did not leave a comment.

Rafael C. 
Rating:
5.0

Very friendly and caring

MICHELE B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Brook B. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Nothing!!! The customer service is top notch here. The only thing that would make it better is if you included a free Coca-Cola with every purchase.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Jianping Z. 
Rating:
5.0

Customer did not leave a comment.

Mary D. 
Rating:
4.0

Customer did not leave a comment.

Sherry R. 
Rating:
5.0

Attendants were very helpfu ans accomadating to my changing needs. They answered all my questions and made me feel confident and secure in pulling the small trailer.

Rebecca M. 
Rating:
4.0

Customer did not leave a comment.

Donna G. 
Rating:
5.0

Take cash payments

Alfred G. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
No reviews have been submitted for this location.

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