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Gary R
Customer Reviews for KPM & Associates, LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location itself wasn’t the problem. The address on the map took me in the wrong direction and cost me a half hour. Then the app and the crazy verification system, and the long uploading of pictures cost me another hour. It cost me time on both ends. It was awful. Hate the app. Hate the verification system. I have been using U-Haul for 50 years. Worst experience yet.
THOMAS RBest I dealt with so far. Great people 👍
Michael KEquipment was in excellent shape and operated without incident. Office staff was very cordial and explained every step of the rental. Will definitely recommend this location to all!
Roy FThe yard was a bit crowded, but everyone was very nice and helpful!
Thomas SVery personable and helpful in turning in the trailer. Also helped by giving me directions on where I needed to go after dropping off. Very nice haul location.
John OExcellent Job. Need no improvement
Steve W