Customer Reviews for Kramers Wrecker Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kramers Wrecker Service

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DENNIS DUANE D.
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DENNIS DUANE D.
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Jan M.
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Caitlin was so friendly and helped me out. Would highly reccommend!

Holden W.
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Mary P.
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The young lady at the counter was very enjoyable to work with. Great service!!

Tenley J.
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Jeffrey P.
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Donna L.
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Isaac S.
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Kevin P.
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The office ladies were very helpful and friendly. Also efficient. The shop employee had everything ready to hook up and he double checked everything, also friendly and helpful. Very pleased.

James S.
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Tammy J.
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They need to make sure their equipment is working before Rent it out we had to go To the you haul place in Lincoln and have it fixed the lights weren't working and they put on a new plug Other than that it was OK

Daniel S.
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Since the email didn't work I had to call them late on Friday. The lady that answered was incredibly friendly and helpful. I appreciated them after having a bad experience in Lincoln and packing in a snowstorm. She even said she would go into the office and check in the truck even though they were closed.

Justin C.
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The ladies @ Kramers are always easy to deal with & they get you in & out quickly.

Justin C.
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Very accommodating & easy to find.

Pamela M.
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Jerry W.
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Robert W.
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For the amount I pd to rent the truck. Then I had to pay more money to pay to get pull out of mud by road service. I thought it came altogether for ,renting truck. Told had to bring back 9am but wasn't open. ( 48th vine) I pd to rent the truck but had to have a second guy for ok to confirm to talk to me jonie k)!! One lousy question I that had nothing to do with the second guy that was also on contract. . Not right !

STEVEN W.
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Fawn W.
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david F.
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Corey L.
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CHRISTOPHER W.
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Kramer's is always fast and easy to deal with for a rental.

Gary M.
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BARRY O.
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Daniel S.
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Central scheduling has goofed up two times when I used U-Haul during the last six months!!!!! A) September, 2019 booked at the South Locust U-Haul center for 6 pm. Kramer's Auto calls to ask why I have not picked up the rental at noon. Said I did not know I was supposed to pick up there and pick up at noon. Changed plans to secure truck at Kramer's at 4 pm. Thank God Kramer's called or I would not have a truck for moving. B) Tried to rent truck and transporter in April. Scheduled me to pick up truck 60 miles east of residence; go back 70 miles west to get the transporter; them return 70 miles east to load car...go back west 60 miles to residence to load out. Too many miles to put equipment together!!!!!

Dennis J.
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Shayna G.
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Poor customer service over the phone, the truck was dirty when we picked it up, the gas gauge was broken so we had no idea how much fuel was available and nobody informed us of this issue beforehand.

HUEBERT A.
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Just keep doing what you do. You do it right.

Roger L.
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The gentleman was outside to meet me before I could get out of my truck. I've never seen response like that ever before. Very friendly.

Jarrod O.
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Jerrita S.
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Lori C.
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Kramer's is awesome!

Gaylene D.
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I had to sweep out the trailer before I could load it

Brad K.
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Jackie B.
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chad O.
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Thomas R.
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Kramer's Uhaul is the best location in central Nebraska I spent hours on hold just waiting for someone to answer the phone at the Uhaul store on south locus street in Grand Island and no one ever answers and when you go to the store in person they don't see very welcoming and treat you like your waisting their time away from their personal phones and playing on the computer so I will continue to use the location at Kramer's it's worth the 50 mile drive

Miranda L.
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LESLIE T.
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They marked the fuel out the customer seeing it. Very expensive for such a small truck.

Emily E.
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Richard W.
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KELLY W.
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Paul T.
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DAVE D.
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steve N.
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Simone A.
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todd M.
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CHRISTOPHER W.
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This location is great and always helpful.

JOHN M.
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The Kramer's are very nice people.

Jeremy P.
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ron T.
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Lisa W.
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Jeff L.
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Staff was very helpful and knowledgeable.

ron T.
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Teresa S.
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Greg S.
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ROGER L.
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Michael S.
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Jim P.
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Helpful, informative hook up. Friendly service, no complaints!

darren H.
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Dana G.
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I had asked for a truck with a ramp due to needing to load a power chair and I was given a 10ft. with no ramp. I am not happy about that. By the time we noticed it it was too late to change trucks. I would appreciate some credit on this mistake.

ROGER R.
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I had to drive 50 miles to pick up the trailer a day early. I did it, but I wouldnt recommend my friends have to do that. If i had lived closer to the outlet I would recommend it in a heartbeat. But the place that helped me make the initial reservation has been great to me for years, that's where I'd recommend someone go.

harry E.
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Was sent here after going to the original site on South Locust. I was not very happy to have to drive extra miles & time to pick up the truck after I spent the time setting up the "express" service on-line.

Bryant K.
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Dwain R.
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The truck needed many fixes and the cab was dirty when we picked it up. It left a dinner plate sized oil spot on our concrete driveway from the rear differential. The steering was so loose that you had to turn the steering wheel a quarter revolution before it would engage. Only the passenger side speaker worked. And the wiper blades needed to be replaced.

David L.
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DAVID Z.
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HARRY B.
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Sally P.
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Everything went great from start to finish. Great people at U-Haul.

steve C.
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ellen L.
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Don B.
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Quick and easy process to turn the truck in.

Connie S.
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Put some shocks on that truck! It was the roughest ride I have ever had in my life!

James D.
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They worked trying to get my tail lights to work, until they realized they didn't have the correct part and then they sent me to the Logust store and Paco worked in near freezing conditions and was able to them working!!!!

Amy H.
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I had received multiple text messages for different locations for pick up and drop off than what I was told when I called and scheduled. The truck we had (26' truck) was very rough riding and the air conditioner did not work. Once I spoke Saturday morning with the local rep, the pick up and drop off went very smoothly.

Charley P.
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DudLee B.
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this is not the location I returned to

James K.
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Winners

Patty K.
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Mitchell H.
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Try not picking up dog off floor and putting it on counter and let it run around on customer phone and wallet, especially when the customer is allergic to dogs.

Karl B.
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Cheryl M.
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Kaitlin K.
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teri W.
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Robert C.
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Mark F.
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Staff was extremely helpful in making sure we had what we needed.

Thomas S.
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Chris B.
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We love renting U-Hauls from Kramer's. Nothing negative to say.

randy M.
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Sue J.
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Randy F.
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Great service and accommodations.

Gary R.
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Brad K.
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Tracy H.
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Pete M.
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No improvements needed. Fast & easy & friendly!

CHRISTOPHER W.
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They are always incredibly helpful.

George G.
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Arlan J.
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CHRISTOPHER W.
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They are always extremely helpful.

No reviews have been submitted for this location.

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